Volkswagen dealerships near me (Gurnee, IL)

Keeps in touch checking up on my review with the car I am interested in

I saw from a website this vehicle was available. I was highly interested in the vehicle so I went ahead and made a progressive step by submitting an application. I called them a day before I showed up in person. I was told by a finance person that I had gotten an approval. I mentioned that vehicle and they told me I would be able to put zero down explaining my entire situation upon arriving to the dealership, the vehicle was there as the man stated the day before. I test drove the car and I loved the car and was very interested. I said at the sales person’s desk and waited, feeling excited about actually finding something I liked that was newer with a cheaper price and low miles just to be swindled into another deal with an older car more miles and more expensive I was told there was a woman driving from six hours away, who already finalized on the car which wasn’t fair because I was told the vehicle was available and they even allowed me to drive it around.

Didn’t even want to give us an out the door price… said we were too far apart. It was rude tbh. So we went to a dealer 10 min down the road and bought a nicer car from them!

VW was offering a very attractive lease terms and the dealership had one of the qualifying cars in stock. I explained what I was looking for and the dealership honored the lease deal as advertised. I know that shouldn't be shocking, but it was extremely refreshing to not be pressed for every penny they could get out of me. This is the 5th VW I have owned and this was by far the smoothest dealer experience.

Brock and Patrick were great.

Fox Valley knew how far we drove to be there, and was very helpful and informative and had the truck ready for viewing and test drive. Our salesman Andrew was very nice and had the Carfax and maintenance records already printed out. They were very transparent about the truck. We were very happy with our experience at Fox Valley. We hope other people have had the same treatment.

Great to work with

Great overall experience.