Jeep dealerships near me (West Covina, CA)

They quoted me over 41k for a car listed at 27k they stated they didn't ship even though on the website it said they did I had 4 or 5 phone conversation all of which they tried to up charge me for not using the dealerships preferred lender. I would have bought the car but the staff and process were so bad I'll have to wait for another one.

So helpful

I was never contacted by the dealership. I guess they didn't want the sale.

I could not get feedback to be able to purchase

Met a few workers and the guys were all really good. Kept things simple and when I said I wanted to just test drive and look at a plan since i’m saving right now they respected that. By far one of the best dealerships. One of the guys named Chris even sent me a video before I went for the test drive showing me all the features. I appreciate that because when I went to another Chrysler dealership I was they wouldn’t even their black wing on for me or give me a tour of the car. So it means a lot to me to be respected enough to be at least shown a car.

They never responded after I received a text. Lack of service for my rating.

This was easily the worst dealership experience I’ve ever had. The car had no photos online, so I called before driving out. Tim told me it was “basically brand new” with only one dent that had been fixed. That was completely misleading. When we arrived, I found multiple dents, badly scratched rims, a paint chip, peeling interior panels, and stains—none of which were mentioned. Instead of acknowledging the issues, Tim and another salesman downplayed everything, saying, “You should see the new ones that come in, they look worse than this,” and “You’re not going to find a better deal.” When I continued pointing out problems, Tim became defensive and rude to both me and my girlfriend, eventually saying, “I don’t even want to sell you the car anymore” and dismissively telling us, “You two go have a nice dinner or something.” Misleading customers and then getting hostile when they notice the problems is unacceptable. Avoid this dealership. Also I found the car I wanted newer and cheaper!

I had an amazing experience purchasing the new ride at Cerritos Dodge Chrysler Jeep Ram dealership! The sales manager (Atiq) was extremely helpful and the finance manager (Andrew) was informed and concise in the financing process. The whole purchase took no more than the usual hour since my docs and supporting details were completed before I arrived. Thank you guys, my new car is AWESOME! TONG WU JEEP CHEROKEE 4XE