got charged but no ad, no phone number to call

Asked by Jim Mar 02, 2020 at 12:35 PM about the Porsche Boxster

Question type: Car Selling & Trading In

I created a listing on 3/1/20 and my card was charged.  However, I have not
received an email or any communication from Cargurus.  There is not ad
posted yet, my card has been charged $29.99.  I have sent 2 messages so far
with no reply.  And the best part if there is no phone number to call to get any
help.  How do i get this resolved?  

1 Answer

620

Hello there, This is CarGurus customer support team. Can you please reach out to us directly to user_support@cargurus.com so we can assist you with your inquiry.

Your Answer:

Own this car?

Share your experience with others.

Resources

CarGurus Experts

  • #1
    Stephen Smith
    Reputation
    1,190
  • #2
    James Ruggere
    Reputation
    800
  • #3
    Tim O'Meara
    Reputation
    780
View All

Know more, shop wisely

Search

Related Models For Sale

Used Porsche 911
398 Great Deals out of 4,441 listings starting at $12,900
Used Porsche Cayman
25 Great Deals out of 332 listings starting at $16,950
Used Porsche 718 Boxster
26 Great Deals out of 331 listings starting at $32,852
Used Chevrolet Corvette
802 Great Deals out of 14,500 listings starting at $4,999
Used Porsche 718 Cayman
60 Great Deals out of 504 listings starting at $34,999
Used BMW Z4
64 Great Deals out of 1,021 listings starting at $2,980
Used Porsche Cayenne
258 Great Deals out of 3,023 listings starting at $3,995
Used Porsche Panamera
112 Great Deals out of 1,335 listings starting at $7,795
Used Ford Mustang
939 Great Deals out of 19,771 listings starting at $1,950
Used Mazda MX-5 Miata
148 Great Deals out of 3,388 listings starting at $3,500
Used Porsche Macan
474 Great Deals out of 4,414 listings starting at $11,480
Used BMW 3 Series
997 Great Deals out of 14,035 listings starting at $1,200
Used Jaguar F-TYPE
32 Great Deals out of 750 listings starting at $10,500
Used BMW M3
82 Great Deals out of 1,463 listings starting at $9,888
Used Toyota Supra
33 Great Deals out of 587 listings starting at $35,095

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.