got charged but no ad, no phone number to call

Asked by Jim Mar 02, 2020 at 12:35 PM about the Porsche Boxster

Question type: Car Selling & Trading In

I created a listing on 3/1/20 and my card was charged.  However, I have not
received an email or any communication from Cargurus.  There is not ad
posted yet, my card has been charged $29.99.  I have sent 2 messages so far
with no reply.  And the best part if there is no phone number to call to get any
help.  How do i get this resolved?  

1 Answer
620

Luis answered 4 years ago

Hello there, This is CarGurus customer support team. Can you please reach out to us directly to user_support@cargurus.com so we can assist you with your inquiry.

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Your Answer:

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