Fraudulent purchase made with Planet Motors in Richmond Hill Ontario
Purchased a car from Planet Motors in Richmond Hill Ontario via CarGurus.
Very disappointed as the car didn't have a few features like Apple CarPlay
even though it was listed to be included and I paid for something I didn't
receive. The dealership promised to get a retrofit CarPlay installed, a new
vehicle of the same or greater value or money back however after three
months they are not answering my calls or getting back to me at all. I have
called several times a week to the man who sold the car to me, the General
Manager and front desk person - all are ghosting me. So didapointing
paying for something I didn't receive let along being made promises that
were not kept. You shouldn't work with companies like this as it's a bad
reflection on you. Not a happy client!