Battery issue - 2023 Ford Escape Platinum Hybrid

Asked by I'm May 14, 2024 at 07:59 PM about the 2023 Ford Escape Platinum AWD

Question type: Maintenance & Repair

About six months ago, when I took my car to the dealer for its first oil change
and check up, I indicated that if I didn't drive the car for more than a day, I
couldn't unlock the front passenger door by touching the door sensor (in
handle) and the dome lights would not turn on when I opened the door, after
unlocking with the key fob or unlocking the driver’s door. The dealer
explained that the battery was down to about 46% of its charge and that this
was normal. I was told to drive the car every day. Didn't make sense to me.
The problem kept happening, so, a few weeks later, I took it back.
The battery was replaced and a software update was performed.

It fixed the problem for a while, but, it's happening again! I drove the car
yesterday and this morning, less than 20 hours after I turned the engine off, I
couldn't unlock the doors from the passenger side and the dome lights did
not turn on when I opened the driver's door.

Does anyone else have this problem and is there a permanent solution?

Thank you.

1 Answer

307,545

Sounds like there is a higher than normal electrical draw. Take it back and keep on them about it, also document everything.

Your Answer:

Own this car?

Share your experience with others.

2023 Ford Escape

Review another car

CarGurus Experts

  • #1
    Bratts
    Reputation
    4,460
  • #2
    Gene Arnett
    Reputation
    3,990
  • #3
    KenF
    Reputation
    3,610
View All

Know more, shop wisely

Search

Related Models For Sale

Used Ford Edge
1,673 Great Deals out of 41,559 listings starting at $1,900
Used Ford Explorer
2,326 Great Deals out of 58,285 listings starting at $1,000
Used Toyota RAV4
1,867 Great Deals out of 28,125 listings starting at $2,000
Used Honda CR-V
2,016 Great Deals out of 38,368 listings starting at $775
Used Chevrolet Equinox
2,703 Great Deals out of 48,110 listings starting at $1,399
Used Nissan Rogue
2,079 Great Deals out of 56,101 listings starting at $1,500
Used Ford Escape Hybrid
159 Great Deals out of 3,679 listings starting at $3,999
Used Ford F-150
6,027 Great Deals out of 133,965 listings starting at $1,100
Used Hyundai Tucson
976 Great Deals out of 24,708 listings starting at $2,500
Used Mazda CX-5
1,167 Great Deals out of 36,241 listings starting at $4,495
Used Toyota Camry
1,889 Great Deals out of 30,315 listings starting at $1,299
Used Jeep Grand Cherokee
2,560 Great Deals out of 52,972 listings starting at $900
Used Jeep Cherokee
1,552 Great Deals out of 17,408 listings starting at $3,000

Used Cars For Sale

2023 Ford Escape Platinum AWD For Sale
11 Great Deals out of 207 listings starting at $28,496

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.