Concesionarios de Ford cercanos (Concord, NC)

Sales manager said he would beat another Ford dealership of which he didn’t. He wasted my time. They were $6500 lower trade value compared to them. Total waste of my time

They where quick to put out information and kind to there customers

I never had someone ask me for my registration just to tell me what my trade in value was. I emailed it and never heard back from the sales person. Also, the car was a buy back. I live 40 min away from the dealership I feel like I should’ve been told it was a buy back and what that means before driving there. I also just wasn’t too fond of the sales rep in general.

The web support team was very responsive

They reached out with an automated text message. I asked for a video of the car since I don't live near the dealership, but they never responded.

The truck had already sold

The people that I worked with were open & very transparent

For me, everyone there was great to work with. Although it is a Ford dealership, some of their staff was quite knowledgable of Corvettes. The '03 I purchased was better than new and even better than some of the late model Corvettes I have owned.

I usually try to be positive and find the best in people, but this was the worst business experience I have ever experienced. The staff lied several times throughout the process and then sold the car out from under us while we were setting up a time to come to buy it. Then, they pressed us to buy a more expensive car. The worst part was how the manager spoke to my wife, very rude, dismissive, and condescending. We will never have dealings with this dealership again. Ever.