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Toyota of Somerset
About Us
“CUSTOMER SATISFACTION IS OUR #1 PRIORITY” The employees of Toyota of Somerset are committed to providing superior customer service within a professional atmosphere to all of our customers and fellow employees. Every day, we strive to do our job right the first time and always with a positive and friendly attitude.
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Today 8:30 AM - 8:00 PM (Open now)
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4195 Us Highway 27 S
Somerset, KY 42501
Our Amenities
- Coffee
- Popcorn
- Free Wifi
- Fruit
- 2 Bigscreen TV's
- Lounge Area
Media
Service Info
Service Hours
Dealer Reviews
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Aug 22, 2024
Great service and awesome folks. They took care of everything and did it very quickly.
Aug 26, 2024
Response from current dealership:
It was our pleasure to assist you, Mark! Thanks for visiting Toyota of Somerset and please don't hesitate to reach out if we can be of service again in the future!
Aug 6, 2023
Very helpful! It is farther than I wanted to drive to get a vehicle. It is a
nice one though.
Aug 8, 2023
Response from current dealership:
Donna, We're so glad you found a nice vehicle here, despite the longer drive. We hope you enjoy it and hope to see you again in the future. Thank you! - Toyota of Somerset
Show older dealer reviews 14
Nov 5, 2021
Awesome
Nov 8, 2021
Response from current dealership:
Thank you for rating Toyota of Somerset five stars, Bradley!
Provided email and was called 6 times when I did not want phone calls but they were nice and stopped calling when I responded
May 26, 2021
Response from current dealership:
Thank you for your feedback, Scott. We're glad the situation was resolved and we will provide a five-star experience next time! - Toyota of Somerset
Mar 22, 2021
Response from current dealership:
Thanks for the excellent review, Mary! We hope to see you again at Toyota of Somerset!
Mar 5, 2021
Response from current dealership:
We're glad you had a great experience! We hope to see you again at Toyota of Somerset!
Feb 3, 2021
Response from current dealership:
Thank you for the five-star review - it is much appreciated by all of us here at Toyota of Somerset!
Dealer was quick to contact me after inquiry and let me know that the unit had sold. They also sent the listing for 2 similar models they had. Once we drove to the lot the salesman was nice enough and showed us another model we were interested in. We took it for a test drive and decided that we wanted to purchase. That is the only reason I give 2 stars because the experience started off positive. Once inside we gave the basic information to get our finance estimate (we both have scores over 740). They first offered 18.5% interest, when I told them they were crazy they offered 11%. I told the salesman that I wanted to check on something before I did anything else and that we were going to step outside. We had been outside for less than 5 minutes before he followed us and started trying to pressure us into signing paperwork. We left that day without a vehicle and I will never set foot on their lot again.
Aug 27, 2020
Response from current dealership:
I'm sorry that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, would like to discuss your visit further. I will search for your contact information but in case I can't find it, would you consider giving me a call? Thank you, Lloyd Johnson - Customer Relations Manager - lpj@toyotaofsomerset.com
Mar 6, 2016
honest
Mar 25, 2015
Wouldn't come down on price!
Feb 25, 2015
Great to deal with.
Dec 18, 2014
Very helpful and cordial, top notch in giving meaningful information
May 2, 2013
quick response!