Subaru South Tampa

Car ad incorrectly listed color as blue when MDX was actually gray/silver. They did contact me in a timely manner and recognized their error.

Pleasant, low pressure buying experience. I would recommend this dealership.

Great purchasing experience! We drove 130 miles to get the Lexus and it did not disappoint.

Nice sales person

Great sales team got back to me right away

Everyone was very nice, just didn't have what I was looking for.

The sales representative did contact me and we agreed to meet on Saturday morning however the truck was sold Friday night.

Nice place and workers.

I was willing to put a deposit down on this vehicle but they wouldn't hold it more than 72 hours for me, I was attempting to make arrangements to go from Kentucky down there but they Would not hold it for me with a deposit for more than 72 hours.

Quick response, very flexible

Good communication

Contacted immediately. However, car sold. Offered to look for more.

Happy I have purchased the vehicle

Great

Andrew Kitchens was the salesman that reached out to me after I filled out the form on your website. We made an appointment for me to do an extended test drive of 30 minutes...not once around the block. This test drive was like an "E" ticket ride at Disney. Upon returning to the dealership Andrew had my car appraised. KBB showed that my cars trade-in value was between $14,009 & $15,023. Andrew returned with an offer of $10,820. I thanked him for the "E" ticket and promptly got into my 2015 Hyundai Sonata Limited 2.0 Turbo and departed.

The person who contacted me was Candy she was very nice and I never felt pressured to buy the vehicle she made sure to answer all my questions. I did end up purchasing a used Civic they had on the lot and worked with Julio on the paperwork he took his time explaining all the documents to me and made sure I got out in a timely manner.

Very nice with fair pricong

E-mail only. Very responsive.

Raised the price from 21 to 21750, and refused to budge on price. Told me 895 dealer fee, then 495 while i was there. Sales manager would not contact me or talk to me to apologize.

Very helpful even though we didn’t buy from them. Very pleasant.

Gabbie was our salesperson and was very nice and not high pressure. We did not purchase this vehicle, but would recommend Gabbie to anyone looking for a car.

Gene was very professional and very helpful throughout my visit. Thank you for everything Gene

Great dealership! Straight forward, no nonsense, what you see is what you get. The staff are very friendly and very helpful. I would buy another car from them anytime.

Smaller, Family owned Dealership. They are very friendly, and their basic dealer fees are lower than most other dealers in the Tampa Bay area. They treat their customers very well, and they are fair in their pricing. I would highly recommend people take a look at Mastro for a used or new car.

very pleasant

Very pleasant and responsive to my questions.

Responded quickly. Is keeping in touch. Very friendly. I feel confident that they would take care of me. The vehicle sold already. Thanks

Satisfie

Professional staff -

Even though this car was sold, they were still extremely helpful and so kind and felt like a family and I found my perfect car! Erica and Seth and Julio are the best!

One of the best car buying experiences to date. The phone reps were fast and professional without being pushy. In 12 hours, I interacted with everyone from an internet rep to the owner. They were fair, easy to work with and pleasant. I'd highly recommend.

Dealership was easy to get hold of and very professional yet created a friendly family type atmosphere. We got the car we wanted with no hassle. I wish there were more dealerships like this one!!!

Bought the Genesis.The deal was termed "fair" by CarGurus and it was better than a deal I was offered at a Nissan dealer in Tampa. The sales staff was friendly and Cody was surprisingly knowledgeable about the Genesis.The finance guy, George, was also helpful along several issues.Nice people.

I have spoke with them and hope to meet with them next week.

Good customer service, ended up buying elsewhere since the car I was interested in had sold.

Deal fell through at the last second, but was a decent experience - overall

I received 2 or 3 phone messages. I actually prefer email contact.

Great

Nice car-no heavy pressure-not quite exactly what I want

Very friendly staff and followup.

An agent took time to photograph wheel base and send it to me to show that it is eighteen inches and not sixteen, Kathleen.

Exceptional Everyone was very professional, informative and customer centered. I have had a great experience so far and i look forward to buying a car from them. in the near future.

I was in and out less than an hour. I purchased vehicle slightly below market value, they offered life time oil changes and loaner car if servicing. Process was smooth. Very pleased.

responded quickly with additional information helpful in assessing purchase

I found this dealership through an Internet search as they had the exact car I was looking for. I told them I was very interested in the car. They suggested I make a $500 deposit since I was unable to go to the dealership to see it since I live in Naples, FL and they are in Tampa, FL, a good 3+ hours drive. They provided all the information I requested, plus they provided a personalized video for me. A friend took me up there today, 2/19/16, and I purchased the car. They attended to me as soon as I arrived,even though they were not sure when I would arrive. They were incredibly courteous and accommodating not only to me but also to my friend who was kind enough to drive me up there. I have only compliments and no complaints! All documentation was ready for me when I arrived.

Great experience, Great people, and a Great Honda CR-V.From the manager Ronnie, to the sales lady Shelagh, to the finance guy, and the internet manager George, all were professional and friendly. They made the process quick and easy. This is why I gave Mastro Subaru 5 stars.

Took longer than I would jave liked, but overall great staff.

Excellent. Great overall experience.

Great used car sales staff spent time reviewing car features and ready to go when asked for test drive. Shown other cars on the lot with features similar to the one that brought me to their dealership.

I got a great car. Mastro is very easy to do business with. I will be back to Mastro for my next car purchase.

Great car, great experience.

Mastro Subaru has most amazing staff and car buying experience you could ever hope for when buying your car! After enduring unprofessional and unfriendly sales staff at Courtesy Hyundai and driving from one end of Tampabay to the other, looking at every make and model car we were interested in-our family was feeling battle worn and exhausted from horrid dealership sales tactics. Our first visit to Mastro Subaru was a breath of fresh air! The entire sales staff is welcoming and genuine. We had the pleasure of working with an incredible salesman named Matt Hughes. Matt is the type of salesman that is honest, personable, knowledgeable and sincere. The General Manager Paul Hamilton is very accessible, friendly and personable. The showrooms overall atmosphere reaffirmed that this family run dealership most certainly sets itself apart from everyone else. From the moment we sat down to talk - Matt Hughes and Paul Hamilton truly heard what numbers we hoped would made a our deal work. We were pleasantly surprised to find the attitude of both Matt and Paul was no problems, no haggling, no negotiating just plain and simple courteous business of listening and seeing if the numbers fit. Whats more, we got what we asked for in trade, what we looked for in payment and what we felt we'd like to pay for the vehicle we wanted... all in less than 30 minutes!!! Not the 3+ hours of manipulating and wasting our time haggling over minuscule dollar amounts before waiting for the finance department. the whole process took under 3 hours. There was never the feeling "deal NOW or NEVER" we previously experienced from all other dealerships throughout the Tampabay area. As a result, Mastro Subaru earned our business and we happily took delivery of our 'new' gently used 2013 Ford Flex home!! As a Subaru dealership not only do they have a large Subaru selection but the used car inventory was vast. It is very apparent that the dealership takes care to ensure every car on the lot is in the best condition appearance and mechanically. The vehicles for sale are competitively priced and clean. The dealership provides you with free gas upon delivery, a complete car detailing and free oil changes for the life !! If you want a pleasant car buying experience not car bullying- then look no further then Mastro Subaru!! I highly recommend Mastro Subaru to any and everyone! If you want a GREAT price for a GREAT car - and don't want the slimy sales tactics- then this is the place for you!! Thanks to Cars Guru for providing us with the valuable tools to help us understand and educate ourselves to being savvy buyers. Thanks to Mastro Subaru who has now earned a lifetime customer!!!

I've sold cars before and I can you this is the best dealership I've ever had the pleasure of doing business with. Very honest, no hassle. The sales staff were great, the sales manager was stellar. I will be recommending Mastro Subaru to everyone I know and will shop again. Thanks for doing the car business right.