About Us

At Ryan Auto Mall, we're a family-owned business focused on exceeding your expectations. We offer a vast selection of competitively priced vehicles and are committed to providing you with outstanding customer service. We're thrilled to announce that our Ryan Auto Mall group has achieved a major milestone: surpassing 21,500 positive reviews! This accomplishment comes alongside our 9 GM Mark of Excellence awards and 60 MN DealerRater/Cars.com Dealer of the Year awards. We're incredibly grateful for your continued trust and support!

Our Amenities

  • Coffee
  • Wi-Fi
  • Car Wash

Media

Service Info

Dealer Reviews

Based on 5 reviews
All reviews are verified visits to the dealer. – Learn More
Harlan
Mar 22, 2024
Did a good job
Is this review helpful? Yes | No
Mar 26, 2024
Response from current dealership:
Thank you for this amazing review! We really appreciate your business, Harlan.
Sincerely,
The Ryan Auto Mall Chevrolet of Buffalo team
Jeanne
Sep 21, 2023
Sent me information I requested.
Is this review helpful? Yes | No
Sep 24, 2023
Response from current dealership:
Jeanne, we are glad we could help! We sincerely value your business and look forward to your next visit!
Michael
Jul 17, 2023
Refused to discuss an offer and danced around providing any more details or information. Claimed to have a full price buyer coming in that afternoon but, "I will let you know if it is still available after today. That was two weeks ago and the vehicle is still advertised and maintained in inventory on their website. They actually dropped the advertised price by $1k and still no contact. I found the same vehicle at another dealership with lower mileage. They were willing to discuss the deal and completed the purchase agreement.
Is this review helpful? Yes | No
Jul 19, 2023
Response from current dealership:
It is unfortunate that we were unable to come to terms with your offer on our vehicle Michael, but we are certainly happy you were able to find another suitable vehicle somewhere else wish you many miles of enjoyable motoring in it.
Mar 20, 2023
Very friendly and helpful. We ended up buying a Buick Encore GX. They didn't negotiate, but the car was loaded with features and we feel we paid a fair price. There are several rare, vintage vehicles on display. Car fanatics may want to visit just for fun.
Is this review helpful? Yes | No
Mar 23, 2023
Response from current dealership:
Erin, we're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!
Dec 9, 2022
Salesperson helpful in trying to find different vehicle because this one sold. Did not purchase.
Is this review helpful? Yes | No
Dec 13, 2022
Response from current dealership:
Steve, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Scott
Aug 4, 2022
Best purchase experience I ever had buying a car (and I am in my mid fiftys). These guys are the best. My wife and I drove 15 hours one way to get the car and we would do it again without hesitation. Thanks Scott G. and Rich K. for all your help!
Is this review helpful? Yes | No
Aug 8, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ryan Chevrolet-Cadillac, INC.
May 17, 2022
Seller contacted right away.
Is this review helpful? Yes | No
May 19, 2022
Response from current dealership:
Hi, we are very happy we could provide you with a positive experience! Thank you for choosing Ryan Chevrolet-Cadillac, INC. and we hope to see you again.
paul
Apr 15, 2022
Answered quickly, bought another car
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 19, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Nov 4, 2021
It was good
Is this review helpful? Yes | No
Nov 8, 2021
Response from current dealership:
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Debbie
Aug 10, 2021
Very good experience with Jake. We were out if there in no time!
Is this review helpful? Yes | No
Aug 11, 2021
Response from current dealership:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ryan Chevrolet-Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jul 26, 2021
Great
Is this review helpful? Yes | No
Jul 27, 2021
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Ryan Chevrolet-Cadillac, INC. and we hope to see you again.
jeff
May 7, 2021
Good.
Is this review helpful? Yes | No
May 9, 2021
Response from current dealership:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Jan
Apr 26, 2021
Nice people to work with our salesman Scott was very knowledgeable and very helpful
Is this review helpful? Yes | No
Apr 28, 2021
Response from current dealership:
We're glad to hear you found our staff Scott was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
Travis
Mar 9, 2021
Overall good experience
Is this review helpful? Yes | No
Mar 9, 2021
Response from current dealership:
Hello, thank you for the review and high star rating! Please feel free to reach out to us if you ever need anything else.
Mark
Mar 2, 2021
Yes house and Steve was great
Is this review helpful? Yes | No
Mar 3, 2021
Response from current dealership:
Hi, thanks for your praise and kind comments about Steve. We look forward to your next visit! Take care!
Jan 24, 2021
Very open and helpful
Is this review helpful? Yes | No
Jan 26, 2021
Response from current dealership:
Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oct 28, 2020
Excellent to deal with
Is this review helpful? Yes | No
Nov 13, 2020
Response from current dealership:
Hi, thank you for the feedback! If there is anything else that we may do for you, please do not hesitate to reach out and let us know. Take care!
Joe
Oct 11, 2020
Got back very fast and very help
Is this review helpful? Yes | No
Oct 15, 2020
Response from current dealership:
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Oct 2, 2020
They was very fun and honest and very easy to work with a cut corners try to make sure you feel very comfortable with you was buying
Is this review helpful? Yes | No
Kevin
Sep 5, 2020
Contacted dealer to get information when vehicle was first posted, on 08/27/2020. Requested more information and confirmation of vehicle being available and recalls were taken care of. Emailed an offer yesterday, 09/04/2020 and vehicle price was raised over $10,000. Very deceptive practices!
Is this review helpful? Yes | No
Sep 9, 2020
Response from current dealership:
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (763) 682-2424 when you have a chance. Thank you, and we look forward to hearing from you.

Update:
Kevin, please understand that this was indeed a mistake in the price advertising field that is sent out to online vendors such as CarGurus and others. The vehicle you had inquired on was originally set at an online price of $54,977 and received the description at that time. The vehicle then went into the recondit
 More ...
20
Aug 25, 2020
Mickey went out of her way to give me information on the truck, even making me a video’s. She was great. Even though the sales manager and I couldn’t agree on a price, I was not sorry I drove the 100 mile to check out the truck.
Is this review helpful? Yes | No
Aug 11, 2020
Keep it up your service! Good job.
Is this review helpful? Yes | No
Aug 12, 2020
Response from current dealership:
Hello there, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
May 28, 2020
Quick responses to my inquiry and follow up questions.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 5, 2020
Response from current dealership:
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Roger
Mar 6, 2020
Very cordial and attentive to the needs of the customer
Is this review helpful? Yes | No
Equinox Deal
Feb 27, 2020
Ryan’s was very prompt and helpful into my request for more information regarding a Equinox they had. All my questions were answered and the staff is great. Wonderful experience!
Is this review helpful? Yes | No
40
Feb 10, 2020
They were very friendly and helpful. They responded back to me right away with every question we had.
Is this review helpful? Yes | No
Kim
Jan 28, 2020
Very experienced!
Is this review helpful? Yes | No
Ted
Jan 19, 2020
I ask for more photos of the truck, because there was only one. I finally got them after a day and a half later
Is this review helpful? Yes | No
Jan 27, 2020
Response from current dealership:
Sorry for the delay Ted. We try to get a temporary picture up as soon as possible so that at least there is something available for the public to see. If the vehicle is incoming to us from an auction, then then the temporary picture is one that we copy and paste from the auction site. If the vehicle is an incoming trade in, then the temporary picture is uploaded from one that was taken when the vehicle was at the store being appraised. In either case, the vehicle is not actually at the dealership and not available for additional pictures. Once the vehicle has arrived it goes through service, d
 More ...
Nov 16, 2019
Great communication
Is this review helpful? Yes | No
Nov 17, 2019
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Ryan Chevrolet and we hope to see you again.
Pam
Nov 1, 2019
They responded quickly. Were interested in what I wanted. However I bought a vehicle frim a differnt dealer
Is this review helpful? Yes | No
Nov 5, 2019
Response from current dealership:
Hello, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
Sep 28, 2019
Very friendly an pleasant to work with.
Is this review helpful? Yes | No
Sep 29, 2019
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Aug 31, 2019
Great thank you
Is this review helpful? Yes | No
Sep 3, 2019
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Karen
Jul 31, 2019
They did what I wanted The price was right and there was no hard sell.
Is this review helpful? Yes | No
Aug 5, 2019
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Michael
Jun 24, 2019
John was great to work with.
Is this review helpful? Yes | No
Jun 27, 2019
Response from current dealership:
Hi, thank you so much for the positive review about John! Until the next time we meet, take care!
Jun 8, 2019
I would give Ryan Auto Mall a 5 star rating! They were quick to respond but without the “heavy pressure” one often deals with when buying a car. Scott held the car for us since we were coming from out of town and had it all ready when we arrived! The car was in fabulous condition just as described! Everyone we dealt was was friendly and anxious to help in any way without being over-powering. I would definitely buy another car from Ryan Auto Mall!
Is this review helpful? Yes | No
Jun 12, 2019
Response from current dealership:
Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
May 6, 2019
They offered me 30% less on my vehicle for a trade than a previous dealer so it was obvious they wanted to sell it without trading.
Is this review helpful? Yes | No
May 13, 2019
Response from current dealership:
We are disappointed to hear that you did not have a more positive experience with us at Ryan Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do.
May 2, 2019
We went to the dealer and purchased the truck
Is this review helpful? Yes | No
May 8, 2019
Response from current dealership:
Thank you for the five star review and congratulations on your new truck! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Apr 18, 2019
Quick to respond and answered my questions.
Is this review helpful? Yes | No
Apr 26, 2019
Response from current dealership:
Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
Leonard
Mar 26, 2019
Good show.
Is this review helpful? Yes | No
Apr 4, 2019
Response from current dealership:
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
tom
Mar 19, 2019
Quick to reply to my inquiry. Great attention to detail, and no pressure sale. Great experience!
Is this review helpful? Yes | No
Apr 1, 2019
Response from current dealership:
We’re happy to see you had a great experience at our dealership. We certainly value your business. Have a great day!
Steve
Mar 13, 2019
Steve was very helpful as was his assistant.
Is this review helpful? Yes | No
Mar 24, 2019
Response from current dealership:
We’re glad you found our staff to be so helpful. We are here to support you through your service every time. Have a great day!
Mar 11, 2019
Doug Rambow went above and beyond to make it a good experience for me.
Is this review helpful? Yes | No
Mar 24, 2019
Response from current dealership:
Hello, we're happy to hear Doug could go above and beyond for you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tim
Feb 7, 2019
Gave me good, honest feedback on vehicle of interest
Is this review helpful? Yes | No
Feb 14, 2019
Response from current dealership:
Thank you for the positive rating and review! We hope to be of service to you again in the future. Best wishes!
Jan 7, 2019
Responded in a timely manner
Is this review helpful? Yes | No
Jan 14, 2019
Response from current dealership:
We appreciate your positive review about your recent experience with us! We hope to see you soon!
Dec 12, 2018
Very freindly
Is this review helpful? Yes | No
Dec 14, 2018
Response from current dealership:
Hi, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!
Rhonda
Dec 8, 2018
They were all great to work with!
Is this review helpful? Yes | No
Dec 12, 2018
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Ryan Chevrolet and we hope to see you again.
5
Dec 5, 2018
Ryan responded quickly with all information I asked for. In this case I ended up not needing to go further with this transaction and Ryan was understanding and considerate. Thanks
Is this review helpful? Yes | No
Dec 9, 2018
Response from current dealership:
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Paul
Sep 25, 2018
Answered all questions.Responded right away.
Is this review helpful? Yes | No
Oct 19, 2018
Response from current dealership:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Mark
Sep 25, 2018
Dealer was very helpful fulfilling our needs in purchasing a vehicle. Everything was done as promised and delivered to us quickly and on time.
Is this review helpful? Yes | No
Oct 19, 2018
Response from current dealership:
Hi there, thank you for taking the time to leave a review for us at Ryan Chevrolet. We're happy we could meet your expectations! We understand that it's an important decision where you purchase your vehicle from, and are so grateful to have been chosen! If you have any questions about your new vehicle, please do not hesitate to give us a call, we're always happy to help. Take care!
Sep 18, 2018
Scott from Ryan Auto Mall was very helpful in selling me this vehicle. He was more interested in helping me and listening to what I actually wanted, than just selling me any vehicle. I left Ryan Auto Mall extremely happy and with a beautiful new Cadillac :)
Is this review helpful? Yes | No
Oct 14, 2018
Response from current dealership:
We're glad to hear you found our staff was so knowledgeable and helpful! We're looking forward to your next visit with us!
Sep 9, 2018
Prompt response
Is this review helpful? Yes | No
5
Aug 12, 2018
Very professional
Is this review helpful? Yes | No
5
Jul 29, 2018
Very responsive
Is this review helpful? Yes | No
Aug 6, 2018
Response from current dealership:
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Ryan Chevrolet and we hope to see you again.
Scott
Jul 20, 2018
Excellent service
Is this review helpful? Yes | No
Jul 31, 2018
Response from current dealership:
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ryan Chevrolet and we hope to see you again soon!
Frank
Jul 4, 2018
It was the most terrible experience in trying to make a deal we have ever had. We left after the salesman lied to us on the value of our trade in. We actually got $3000 more on our car to trade for a similiar car at another dealership the very next day. We would not recommend anyone buying a car at Ryan Chevrolet.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 13, 2018
Response from current dealership:
Thank you for taking the time to leave us this detailed feedback. We strive to provide excellent car buying experiences, and we are saddened to learn that we may have fallen short of the high standards we set for ourselves. We'd like the opportunity to turn your experience around. Please reach out to us at (612) 568-0249 at your earliest convenience to discuss how we can turn this experience into a positive one.
Scott
Jun 13, 2018
Nice vehicle. Big dealership feel, they low balled my trade in by 2K below KBB and were not willing to negotiate too much, I ended up leaving to find a dealership more willing to work towards a good deal.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 18, 2018
Response from current dealership:
Hi there, we regret to hear that you are displeased with your recent experience with us. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (612) 568-0249 so we can work towards a solution. Thank you and have a great day.
anthony
Jun 3, 2018
Fast response
Is this review helpful? Yes | No
Jun 12, 2018
Response from current dealership:
Hello, we are glad we could provide you with a fast response! If you have any further questions, please give us a call. We're always happy to help!
May 24, 2018
Called back right away saying car was unavailable. Saved us a trip.
Is this review helpful? Yes | No
Terry
May 17, 2018
Easy purchase
Is this review helpful? Yes | No
May 22, 2018
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
May 15, 2018
Easy to work with and purchased the car we were looking at.
Is this review helpful? Yes | No
May 22, 2018
Response from current dealership:
Congratulations on your new car! We're glad that our staff was so easy to work with! If you ever have additional questions or needs, please let us know!
Jeff
Apr 18, 2018
Great place to work with, I did purchase this truck.
Is this review helpful? Yes | No
Apr 24, 2018
Response from current dealership:
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
emanuel
Apr 12, 2018
Excellent communications.
Is this review helpful? Yes | No
Apr 15, 2018
Response from current dealership:
Thanks for your positive feedback, Emanuel! If you have any further questions, please give us a call. We're always happy to help!
Timothy
Apr 2, 2018
Quick response but the car was no longer available.
Is this review helpful? Yes | No
Apr 9, 2018
Response from current dealership:
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Craig
Mar 28, 2018
Great response and helpful!
Is this review helpful? Yes | No
Mar 29, 2018
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Carol
Mar 25, 2018
Jake was my salesperson. He was great. I was new to the market of pre-owned cars, and he was understanding about my asking a lot of questions. In fact, I didn't know what to ask and/or the terminology, but he helped me to get to answers I needed. I visited a lot of car dealerships, and Jake was the most informed, honest and easiest car dealer I dealt with. I would have liked to purchase a car from him, but I was able to find a car that had everything I was looking for.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 27, 2018
Response from current dealership:
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Charles
Mar 7, 2018
Ryan Auto Mall was very efficient, friendly, and very considerate with all the questions ask of them. The smooth transaction experience I had with the purchase this vehicle will encourage me to consider using their dealership in the future as the need arises.
Is this review helpful? Yes | No
Mar 11, 2018
Response from current dealership:
Thank you for choosing Ryan Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Duane
Feb 16, 2018
They called and texted all theinfomation Iwanted.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jean
Feb 14, 2018
Very helpful
Is this review helpful? Yes | No
bill
Feb 7, 2018
Dealer didn't seem very anxious to sell this car. Purchased similar car at much lower price within two hours.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 13, 2018
Response from current dealership:
Sorry to hear that it didn't work out for you this time.
Andrea
Feb 7, 2018
Went with closer dealership. They were quick to reply and get back to me.
Is this review helpful? Yes | No
Feb 9, 2018
Response from current dealership:
Thank you for considering us Andrea
Brian
Jan 31, 2018
No deal made but have stayed in contact with me
Is this review helpful? Yes | No
Gregg
Jan 28, 2018
Contacted me. I did not want to spend that much for a vehicle. Prices didn't seem bad but a long drive. Didn't want o drag it out.
Is this review helpful? Yes | No
Feb 12, 2018
Response from current dealership:
Maybe next time Gregg.
Jan 4, 2018
I contacted them looking for a bigger vehicle for our growing family. I made a reasonable offer and the associate told me the manager said they couldn't sell it for that because they would "break even". I responded and upped my offer to which they didn't even bother to respond. Then, 3 weeks later the vehicle priced dropped twice, for even less than my ORIGINAL offer. And of course it happened right as my wife was in labor and we were not able to make the trip. The car sold for less than both my original offer and second offer (which they didn't have the professionalism to respond to) all in a matter of 3 weeks.
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Feb 12, 2018
Response from current dealership:
Hello Ramdomperson. We would like to look into this internally. Please contact us with your real name so that we may do so and ensure that we don't make the same mistake again. We appreciate the opportunity to make improvements.
Dec 25, 2017
I asked them for there bottom line price on the car, it had been listed for some time with no interest shown. I had calculated the fuel savings to be only arround $170.00 for 50,000 miles. The aditional maintenance costs would be much more than that.so I figured that they would be willing to negotiate a price that was at least the same as a comparable car with a gasoline engine. They said that they set the price to the market and could not lower it. And then they asked if I would like to take a test drive. I figured that this car was overpriced by more than $3,000.00 .
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Feb 12, 2018
Response from current dealership:
Unfortunately, I am struggling to follow the correlation between the market value of a vehicle and your argument regarding gas and maintenance costs. Our vehicles are priced at fair market value using daily sales data from actual sales happening in the marketplace that we compete in. We are sorry that you feel our vehicle was overpriced, but can assure you that we make every effort to ensure that it is not.
Jim
Dec 14, 2017
Very informative, polite,no high pressure.
Is this review helpful? Yes | No
Feb 12, 2018
Response from current dealership:
Thanks for leaving us a review Jim
Nov 28, 2017
Dealer offered to bring truck to me as I am injured. Amazing.
Is this review helpful? Yes | No
Dec 6, 2017
Response from current dealership:
Thank you Lisa.
ken
Nov 16, 2017
Top notch dealer Had car on showroom floor to see when I arrived Sales person was great to work with Will buy next car from them
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 6, 2017
Response from current dealership:
Thank you Ken. Glad you enjoyed your experience with us
Nov 9, 2017
Bruce responded in a timely manner; he was very helpful
Is this review helpful? Yes | No
Nov 13, 2017
Response from current dealership:
Thank you for posting
Ryan
Oct 25, 2017
Great follow up customer service
Is this review helpful? Yes | No
Nov 13, 2017
Response from current dealership:
Thank you Ryan
Jason
Oct 15, 2017
Responds right away
Is this review helpful? Yes | No
Oct 16, 2017
Response from current dealership:
Thanks Jason. Glad we were able to please.
Darcy
Sep 8, 2017
From first contact to final sale it was a great experience. Our sales rep Doug Rambow was exceptional.
Is this review helpful? Yes | No
Sep 20, 2017
Response from current dealership:
Thank you Darcy, we appreciate the feedback and wish you well with your new vehicle.
Aug 21, 2017
Reached out to dealer about doing a test drive. Car was located about an hour away so wanted to make sure it was around. Dealer responded back to me a few hours later noting he would see me around 5 when I wanted. Drove for an hour to get there and right when I got there the dealer noted the car was sold, but he said he would still like to sell me a car. He never told me it sold before I made the trip!! Was not happy.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Aug 15, 2017
One of the quickest car deals I have ever done. Scott was easy going, and on the ball. Sales manager Tim didn't force me to go back and forth over and over. Generous appraisal of my trade. Good finance manager Josh was able to match my local bank rate. In and out from beginning to end in less than 2 hours. Very easy to work with. Simply come in prepared and ready to rock.
Is this review helpful? Yes | No
Sep 20, 2017
Response from current dealership:
Thank you for sharing your experience with Scott, Tim and Josh. We appreciate the feedback.
Mark
Aug 9, 2017
Honest people . They gave me all of the facts on the vehicle and didn't candy coat anything . I would recommend this dealership
Is this review helpful? Yes | No
Sep 20, 2017
Response from current dealership:
Awesome, thanks Mark. We wish you well and hope to see you back for service.
5
Jul 27, 2017
they were very responsive, asked for pictures, they sent them, didn't like condition of truck so I passed on it
Is this review helpful? Yes | No
Sep 20, 2017
Response from current dealership:
We need a better camera. I'm on it! Thanks Mr Beer Hunter!
Jun 19, 2017
Ryan at Ryan was most excellent!!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 20, 2017
Response from current dealership:
Now that's confusing, but we know what you mean. Thanks Jerry
May 6, 2017
All my dealings with them was friendly, open, and above board. My experience was ideal, and I've dealt with a lot of car dealers over the years. I would highly recommend them to anyone looking to buy a car.
Is this review helpful? Yes | No
Sierra
Apr 25, 2017
Loved the specific color and hood style of the car, the dealer is over an hour drive away, and I found out day of that they don't allow test drives of their sports vehicles until you fill out purchasing paperwork, so I went elsewhere that had a similar car. Salesman Jake who was emailing me was helpful & answered all my questions promptly, very friendly and understanding.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
5
Apr 19, 2017
I contacted this dealer on the Internet. They refused to give me the price without calling them. They gave me a price $5000 over book value and then demanded I give them an offer or I was wasting their time. All of this in under 20 seconds.
16 of 16 people found this review helpful.
Is this helpful? Yes | No
tom
Apr 18, 2017
great
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Ron
Apr 5, 2017
Emailed rite away
Is this review helpful? Yes | No
Marc
Mar 1, 2017
Great staff, lot's of help!
Is this review helpful? Yes | No
Jim
Feb 3, 2017
Overall very good. Worked late to get us out the door. Website photos were of a different car or taken in a light that "browned" blacks and grays.
Is this review helpful? Yes | No
rick
Dec 31, 2016
Excellent response
Is this review helpful? Yes | No
Eric
Dec 20, 2016
I purchased a 2017 GMC with more features than this unit for the same money (with factory discounts). This was over priced. Salesman had very little interest in dealing with me and my trade in. I was disappointed and moved on to a dealer that showed some interest. Ended up with exactly the truck I wanted and a decent trade value also.
10 of 11 people found this review helpful.
Is this helpful? Yes | No
Kelly
Dec 3, 2016
They reached out right away.
Is this review helpful? Yes | No
Alex
Nov 10, 2016
Immediate response.
1 of 1 people found this review helpful.
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ron
Oct 29, 2016
i e-mailed ryan auto mall they got back to me asap had a good experience with them like the 2004 cts really enjoy it havnt had a caddy for years ill be looking into an update in a couple years but this one is all that jake claimed nice people thanks
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Cory
Sep 8, 2016
Responsive and good listening.
1 of 1 people found this review helpful.
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Craig
Aug 23, 2016
Prompt response via email/text. Pleasant visit in person with Jeff. No pressure dealership.
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Dave
Aug 21, 2016
Open and honest dealer. Great experience.
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Jim
Jun 29, 2016
Drove 60 miles to look at truck and found it loaded and ready to leave on a trip by the owner.. wish I had known that before I drove all that way.. Maybe better communication.
5 of 5 people found this review helpful.
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Byron
May 23, 2016
Sales Returned my call Just to far to travel for Rig
1 of 1 people found this review helpful.
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Ws
May 17, 2016
Great
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Jessica
May 2, 2016
Car was ready to rest drive when we got there. Only downside was the time it took to wait to see office manager to purchase the vehicle. The purchase process was pretty quick.
1 of 1 people found this review helpful.
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Mike
Apr 26, 2016
We did buy this car. No pressure, no haggle pricing. Thank you Steve Edmonson for help!
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jerry
Apr 9, 2016
I worked with Doug and he helped me get the vehicle I wanted at a price lower than the Guru good price. I would buy from Ryan again.
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Don
Apr 8, 2016
Friendly sales and no pushing
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5
Jim
Mar 16, 2016
Very good. Met with the dealer and am still deciding which vehicle I want. There are a few dealers with the vehicles that I'm looking for.
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James
Mar 6, 2016
I purchased this vehicle. Jeff Nelson from Ryan Cadillac and all their staff was excellent. Made my car buying stress free. Would recommend this dealer. They are up front and very fair on their pricing.
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Kevin
Feb 3, 2016
Jake is very nice, I am still looking at a truck they have the advantage they have is that they are closer to my home.
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Jamie
Jan 18, 2016
Very timely in their response- followed through with expected phone calls
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10
Dec 23, 2015
I bought this truck! Good deal - Good salesman - Talk to Steve!
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Don
Sep 16, 2015
Bob was very helpful in pointing the features of the car. The car was exactly what I was looking for. I was impressed with the courtesy of the faculty.
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Tiffany
Aug 17, 2015
Very nice ppl good follow through
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Kathy
Aug 10, 2015
I did not purchase a car from this dealer, there were too many red flags. I asked for a Car Fax report and they said they would send one but didn't, so my neighbor and I researched the car on our own.
2 of 2 people found this review helpful.
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Aug 13, 2015
Response from current dealership:
Dear Kathy,

Sorry to read your review, we try not to disappoint.  Our records show that you spoke with our Client Service Representative on 8/3 at 1:54 and that she you an email that contained to highlighted link to an Auto Check Vehicle History report as you requested.  The email was sent at 1:58 the same day.  At 2:01 the same afternoon you opened that email and clicked on the attached brochure but not the Auto Check link.  

When you spoke with our Client Services Representative that same day, your questions were about certification and vehicle warranty.  We informed you on both and a
 More ...
Luke
Apr 8, 2015
Slow to lack of communication
1 of 1 people found this review helpful.
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Janis
Feb 24, 2015
Good folks; turned out this truck wasn't what we wanted.
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Betty
Dec 3, 2014
Excellent dealer!! Would purchase from them...when the right car comes in...
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Dave
Nov 25, 2014
Prompt courteous response
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Nov 20, 2014
on the ball called right away
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Jeremy
Oct 24, 2014
Excellent Experience
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J
Sep 19, 2014
Staff was very professional and great communication. Enjoyed test driving and seeing/working the convertible cover. I would recommend this dealership.
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elaine
Sep 7, 2014
I was contacted immediately and visited the dealership..
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Donna
Sep 3, 2014
Ok
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Mary
Sep 2, 2014
Vehicle was for sale for $26900. I sent information regarding my trade in and asking for best price indicating I was looking to keep price under $25k. Received 4 consecutive emails from dealership. I read the most recent first and it said "Sorry we can't help you, good luck". Maybe they should have tried to have some dialog as I financed the same vehicle different color at another dealer for $26k. Also noticed they dropped the price $1k shortly after my inquiry.
1 of 1 people found this review helpful.
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sylvester
Aug 25, 2014
I was contacted that:was a good thing.
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Tim
Jun 12, 2014
Responded quickly, Unfortunatly my need changed due to my car sale falling through
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Sep 25, 2013
Timely response....
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Mike
Sep 20, 2013
Outstanding car and terrific buying experience. I worked with Steve Edmonson who made my purchase easier than I ever could have hoped for. No pressure and very straight forward. I highly recommend Ryan Auto Mall and Steve.
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Aug 5, 2013
My experience at Ryan Auto Mall (Chevrolet) was fantastic, thanks in large part to the work done by Dane Dornbush. Because of where we live and work, my wife and I weren't able to get in to look at vehicles until close to the end of the day. Yet multiple times, Dane willingly stuck around past closing time to provide us with helpful information and to allow us to test drive the models we were interested in. On top of that, he went out of his way to track down a specific trim I was looking for (in a new Chevy Equinox) and to trade with another dealer to get it in for me in quick fashion. Throughout the whole process, he was extremely professional, enjoyable to work with, and maintained contact at appropriate points with any important updates. I can't see myself going anywhere else for vehicles in the future, as that kind of service is rare these days. I will absolutely be recommending Dane and the Ryan Auto Mall team to my friends and family - thanks guys!
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Lorraine
May 19, 2013
Great service.
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Martin
Apr 2, 2013
3 of the cars we looked at had lemon-law disclosures.
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Lisa
Nov 18, 2012
Very friendly and helpful.
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Dawn
Sep 23, 2012
good
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