Own A Car Fresno

Lilly and Veronica were both amazing, they responded promptly, followed up with any enquiries that I had, definitely not pushy but they were patient, professionalism and very courteous. I would highly recommend Lilly,Veronica and other great sales members at Own A Car in Fresno

Quick responce ready to sell

Called dealer inquiring about this car. Dealer website also has no pics or price. Asked for price and was told $15,900. Was asked for my cel number so they could send me pics. Instead a salesman called to ask when I wanted to come see car. I told him I didn’t, since I haven’t see what the car looked like and I asked why it’s listed on Car Gurus for $14,782 and they’re quoting me a higher price and was told it’s an error. Wouldn’t honor lower price, even though I’ve found on other sites as well. Not getting my business.

Good

Was told they would contact me by their manager and never got a call or response

We don't like aggressive sales people. We received 3 texts from 3 different sales people at this dealership to set up an appointment, even after we had already called. We unsubscribed from the texts and within an hour another of their sales people contacted us to schedule. I was very clear with them about our distaste for their approach. We still visited the lot, which was a decent experience, but after the aggravation of all the contacts, the original sales person put us in the hands of a different employee (this could have been for many reasons). For us, it just added to the frustration. We looked at the car and left.

The experience was ok the truck was way over priced and the would not deal but they were very nice .

Warning, Scam! This dealer utilized car gurus to run a scam, they list an attractive price online, but they will not accept the price when you arrive. They use this to get you in the door, and even to begin the negotiation. *The prices listed are not real* The salesman eventually resorted to telling me that the list price was a cash only price, not realizing that I was prepared to pay cash, he refused to take the list price in case and only offered to take a few thousand more than the listed price. Furthermore, they list their BBB rating as A+ and it *is not* PLEASE READ REVIEWS on the BBB page and stay away! If this happens to you, as it does with everyone else, Please report this to Car Gurus and the BBB so that platforms like this don’t lose their integrity.

Mikaela Was very attentive and tried very hard to accommodate my needs while trying to purchase this vehicle. unfortunately my situation had change not allowing me to follow through with this purchase which i believe i would have bought. Thank you Mikaela Munoz you were awesome with your assistance. Dan

Awesome service. Even though I didn’t purchase this time I’ll definitely be looking to them again.

Amazing experience super happy

This dealer is great all around pricing and very respectful and willing to work with me on price awesome

SCAM ALERT ! STAY AWAY! I spoke to Jose about a truck. We discussed 21k out the door. I agreed to pay with a loan and cash down. Jose said he would ask for approval. Jose texted a reply "They can do 21,000 out the door.." OK, cool. He said do the credit approval thing, so I did. Jose replies "Hey so that truck (loan) will not work because of the miles..". I text Jose that I already have an approval letter from another finance company for 13k, and 8k cash so thats 21k. No reply... Then, I receive a call from Jr.. Jr. says he outranks Jose. Jr. tells me that they did NOT agree to 21k and belittles me for thinking that ! I forward the text to him. Their reply was that it was just a mistake. 2 days wasted with the back and forth. In my opinion, they get you in with lies, a carrot in front of your nose to get your credit check and info. Then they raise the price and hope you will agree to pay more, or buy a different car. Truck has been on here for 185 days ! Classic BAIT & SWITCH !

Good contact. Vehicle ended up sold before I got to see it but dealership did contact me and has stayed in touch..

Very pushy and just wants to make a sale and keeps calling to ask why I didn’t buy the car

Kind courteous folks, very helpful. I do recommend them.

Returned my call.

Salesmen was arrogant in thinking the truck value was accurate given the condition. Spoke poorly in regards to building rapport or treating the consumer in an appropriate manner. Jose I think? Truck was a pile.... pictures don't show how terrible it really is.

very good

Just too much for me right now but totally worth it... but great car

Called me 6 times to confirm I was coming. When I finally showed up the car I asked about wasn't even there and were not sympathetic what so ever.

never responded back to my email. i had to call several times for them to tell me the car they were selling of there lit had a bad engine and needed to be replaced.why would u sell a car if the engine is no good?

nice sales man butt didnt like the color