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Manchester Motors
About Us
We are your complete automotive destination ready to assist you in anything you might need in purchasing, maintaining, or servicing your vehicle. Our dealership selections offer a wide variety of pre-owned cars, trucks, SUVs, motorcycles, ATVs, and everything in between.With two full service centers staffed by qualified technicians providing exceptional service including Maryland and Pennsylvania state inspections and PA emissions testing, a full detail center constantly making our products shine, a state-of-the-art collision center with free estimates and exclusive use of the PPG Envirobase Waterborne Paint System, and in-house tag and title service accommodating both our Maryland and Pennsylvania clients.
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Today 9:00 AM - 8:00 PM (Closed now)
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2982 Main St
Manchester, MD 21102
Our Amenities
- Free Wi-Fi
- Coffee
- Courtesy Loaner Vehicles
- Millitary/Veteran Discount
Media
Service Info
Service Hours
Dealer Reviews
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Jul 19, 2024
Answered my ?s.
May 9, 2024
This was the smoothest and most pleasant experience I have ever had at a dealership. Howard was a great sales agent.
WOW!!! It s by complete chance that I was watching TV and saw a commercial for CarGurus! I had been searching for a used Mini Cooper for MONTHS; and between three
local (and one very distant) Mini Cooper dealers, I couldnât find what I wanted. I gave CarGurus a shot; and there was Manchester Motors. I had never even heard of
Manchester, Maryland; but Iâm so happy I looked. They had exactly the Mini Cooper I wanted that several Mini Cooper dealers and other dealerships did not. And Manchester
Motors ⦠DOUBLE WOW!!!! Lots of businesses say they do not B.S.; but Manchester Motors is serious! It was a straight-up deal. Kenny Swedo is a FANTASTIC sales
representative. He values client relations. He knew I didnât have time to mess around; and he got me in and out in a flash â no hassle; no silly âI have to talk to my managerâ or
âThere are a lot of people looking at this model, so do not waitâ sales games or pressure. Kenny is GREAT; and I am a VERY Happy Customer!
Dealer made a comment about fraud. He said I couldn’t buy I car because my license state had to match my current residence. I brought 2 cars and never heard such nonsense. I never had any fraudulent activity in my life. I believe he was racial profiling and it made me cringe. I ended up buying a better car, at a better price, at another dealership that made me feel welcomed.
Sales Manager was Crooked, Disrespected and Gamed the Customer
Recently, I was interested in a 2020 Subaru Ascent Touring in this shop, advertised for 33.5k (I still have a
screenshot). The first time I went there for a test drive, the sales manager and I had some discussion and
the shop offered a selling price of 33.2k. I did not take it.
A few days later, I exchanged emails with the business manager (a different person), asking for a discount to
make the price to be 33k even. The business manager said he needed a few weeks to consider.
Then, I thought maybe it would be better to have a face to face discussion, so I went to the shop again. The
sales manager met me and showed me the price proposal. To my surprise, it said the price was 33.6k, not
33.2k which was offered in my first visit.
I asked why. The sales manager said that 33.2k had been offered the other day and I had not taken it so it
was no longer effective and the new price was 33.6k.
I was furious and said I would not buy
Aug 30, 2023
Response from current dealership:
Thuc, thank you for sharing your experience with us. Unfortunately, as a retailer we run discounts on different vehicles in inventory during different times of the month. We cannot always honor the price of a previous sale earlier in the month. Take care.
Though this dealership was out of my location, the Agent who responded to my inquiry was pleasant. He also understood that after I realized the location was much further away than I initially thought, I would not be traveling there.
Aug 30, 2023
Response from current dealership:
Thank you!
Jun 25, 2023
Best experience in car buying in 45 years of purchasing cars
Aug 30, 2023
Response from current dealership:
Thanks so much, Richard!
Howard and Nate worked as a team to answer our questions and made
the process as easy as possible. I think we got a good deal and there was
no pressure to buy anything we did not want. When we are in the market
for another vehicle, I will certainly look at Manchester Motors first. I will
also recommend them to my friends and family.
Aug 30, 2023
Response from current dealership:
Lisa, thank you so much for taking the time to share your experience with us. We appreciate your business and your kind words!
It was a very simple and easy transaction. I traded in a vehicle and purchased another. The team worked together and very up front an honest. I was debating between here or two other locations. Their honesty and transparency earned my business.
Mar 15, 2023
Response from current dealership:
Thanks for your kind words, Penny. We're so glad we were able to earn your business!
Feb 9, 2023
They were so good to me. They should be a top dealership on car gurus
Feb 17, 2023
Response from current dealership:
Beverly, thank you so much for taking the time to leave us such a great review. We appreciate you!
Jan 5, 2023
Manchester Motors was awesome. 12/10. I live in Anne Arundel county and made the drive after speaking with Nate the sales manager. He was very friendly and said they’d be more than willing to help out with my trade-in and purchase. I went to look at the 2015 and ended up getting a 2020 for a great price. All my needs were met and the staff was more than accommodating and friendly. Worth every bit of an hour drive. Thanks again guys.
Jan 20, 2023
Response from current dealership:
Jesse, thank you so much for taking the time to leave us such a great review! We enjoyed working with you. Please don't hesitate if you need anything in the future.
Sep 25, 2022
Emailed about a car. I am on the other side of the country. I wanted to get some details about the car (rust belt dealership) and they weren't very helpful in providing the information I was looking for. Instead they only asked when I was coming down to look at it. Unfortunately they are the only place that had the car in the color I wanted despite being over 12 years old and worth under 10k.
Oct 4, 2022
Response from current dealership:
Todd, thanks for letting us know about your experience with us. I apologize you did not receive all the information you were looking for- we try our best to respond to everyone in a timely manner and it's unfortunate we missed the mark. Please let us know if we can try to be of further assistance in the future.
Show older dealer reviews 66
Jul 19, 2022
I contacted them because the radio didn’t work, the rear wiper blade was stuck and there is a rumbling sound in the transmission. They fixed the wiper blade and are installing a new radio next Monday. They will also be checking out the sound in the transmission. So far so good. But they also told me that they will fix whatever is wrong.
Aug 8, 2022
Response from current dealership:
Mary, thanks for taking the time to leave us feedback and for giving us the opportunity to repair your vehicle.
Tony and Will were very helpful and polite. They were very quick to respond and were willing to answer any questions. They allowed you to take your time and we’re not pushy. I would recommend them and Manchester Motors.
Aug 8, 2022
Response from current dealership:
Thank you so much for your kind words. We appreciate your business!
Most dealerships are only about making the sale. This dealership is only about making the customer happy. I have
never been to a place that cared so much about the customer's happiness and satisfaction than they were about
making their sale and quota. They did everything they could in their power to make sure I was 100% satisfied with
every outcome of my dealings with them to the very end. They were quick to respond, called back right away when I
had concerns and were very genuine. I highly recommend them and would definitely go back to their dealership
when in the market for a used car. They're inventory may be limited due to their size, and they may be out of the
way for most, but their customer service is worth the trip if they have what you're looking for.
Aug 8, 2022
Response from current dealership:
Thank you so much for the fantastic review! We appreciate your business and hope to have an opportunity to assist you again in the future. Cheers!
Sep 5, 2021
Excellent… dealer took his time, was professional and highly skilled.
Sep 17, 2021
Response from current dealership:
Thank you, Catherine! We appreciate it!
Aug 11, 2021
Response from current dealership:
Thanks so much, Mark.
Great experience with Skylar and Gerald at this dealership. They were prompt on communications and worked to get us the best financing option to get me in my car.
Jul 15, 2021
Response from current dealership:
Missy, thank you so much for sharing your experience with us. We appreciate your kind words and your business! Please let us know if we can do anything for you in the future and enjoy your new vehicle!
May 19, 2021
Response from current dealership:
Thanks for taking the time to leave us feedback, Timothy. We appreciate it!
Apr 22, 2021
Response from current dealership:
Thank you so much for the wonderful review! We appreciate your business.
Mar 15, 2021
Response from current dealership:
Thanks, Lisa!
Dec 7, 2020
Simple inquiry with prompt response. They tried to figure out what we wanted, but we had not figured that out ourselves. They were straightforward in trying to help without being pushy.
Dec 9, 2020
Response from current dealership:
Julian, thanks for the positive feedback. Please let us know if we can help you any further. Take care!
Manchester Morors worked with me to get the financing I was looking for. And I have needed their help after purchase with some minir things, and they have been courteous and helpful. Would definitely reccommend!
Sep 29, 2020
Response from current dealership:
Thank you so much for the great review! We appreciate your business!
Aug 31, 2020
Howard was very helpful
Sep 4, 2020
Response from current dealership:
Thanks, Mike!
Very professional and helpful. Unfortunately the vehicles were not there due to reconditioning. Overall pleased with experience and look forward to future purchases.
Aug 25, 2020
Response from current dealership:
Thank you so much for taking the time to share your experiences and for your understanding. We hope to see you back again soon!
Aug 12, 2020
Working with Manchester Motors was a great experience. Great communication, service. They treat you like family, not just another “number!”
Aug 12, 2020
Response from current dealership:
Wayne, thank you so much for taking the time to leave us a great review! We appreciate your business!
Jul 18, 2020
Dealer has emailed several times. We also spoke with someone personally. Donnie was very nice and helpful
Jul 23, 2020
Response from current dealership:
Thanks for taking the time to share your experience with us, Marian.
Jul 9, 2020
Good
Jul 23, 2020
Response from current dealership:
Thank you!
Jul 2, 2020
Response from current dealership:
Thank you!
Feb 6, 2020
Very good
Apr 6, 2020
Response from current dealership:
Thanks for the great review, Jarolin!
Didn't get the car but Awesome customer service, and attention to detail. Cars in really good condition, Howard was the TRUTH!!!!
Apr 6, 2020
Response from current dealership:
Thanks for taking the time to leave us a great review! Please reach out if there's anything we can do for you in the future!
Jan 23, 2020
Response from current dealership:
Thanks for the 5-stars, Don!
Dec 9, 2019
Called with prompt info on vehicles with great customer service!
Dec 16, 2019
Response from current dealership:
Thanks so much for your kind words, Jason! We appreciate your business!
Excellent customer service from Randy. I am out of town and he has been very helpful
answering my questions while trying to figure out if this is the right vehicle for me.
Oct 1, 2019
Response from current dealership:
Thanks for the great review! Hopefully we will be able to earn your business!
Aug 21, 2019
Awesome buying experience, Randy was very professional, courteous and friendly. And worked with us on the trade in without the normal hassle of the trade ins. I was very satisfied with Manchester Motors and would recommend them without hesitation!
Aug 22, 2019
Response from current dealership:
Tyrone, thanks for the great review! We're so happy you're happy with your purchase! If you need anything in the future, please don't hesitate to reach out and enjoy your new vehicle.
Aug 13, 2019
They were first choice in my search until a very close model appeared 200 miles closer. Howard Insley was a great
professional to work with and stayed on top of my process all they way through. Although I ultimately ended up buying
another car, it was due to a competitive car being avail a little closer.
Aug 19, 2019
Response from current dealership:
Pete, thanks for your kind words and consideration in choosing Manchester Motors. Please keep us in mind in the future and enjoy your new vehicle!
Aug 13, 2019
Response from current dealership:
We are so glad to hear you had a great experience, Michael! Thanks for the positive review and we hope to see you back in the future!
Jun 23, 2019
Excellent
Jun 24, 2019
Response from current dealership:
Thanks, Will!
Jun 12, 2019
Great Car and super service. I would recommend my rep, Howard, to anyone interested in a great car at a great price.
Jun 24, 2019
Response from current dealership:
Thanks, Dominic! Enjoy your new vehicle!
Jun 9, 2019
Great people!
Jun 11, 2019
Response from current dealership:
Thanks, Andrew!
Charles called me right away and sent an email. I bought the car I found on Cargurus today!!! From Charles. He was super friendly and professional.
Jun 3, 2019
Response from current dealership:
Thanks for the kind words and allowing us to assist you with the purchase of your vehicle!
Both Ferdinand and Howard were very personable and cordial when speaking to me and father who came for the rides. Howard was very knowledgeable about the stock on the lot and when he wasn’t able to provide an answer immediately he quickly got the answer.
Jun 3, 2019
Response from current dealership:
Thanks for the positive review, Michael! We're always happy to help, please let us know if we can be of further assistance. Have a great day!
Apr 10, 2019
Very nice and easy to deal with. Ferd was helpful and informative.
Jun 3, 2019
Response from current dealership:
Thanks for the great review, John!
Overall seem like good people, responded quickly. Car sold as soon as he found out my location/ trade but is still on Cargurus.
Jun 3, 2019
Response from current dealership:
Thank you for your feedback! Unfortunately our inventory can turn over quite quickly and the removal from advertising isn't always instantaneous. Please feel free to reach out if we can be of further assistance!
Apr 3, 2019
We have not bought a vehicle from them but they were very responsive and helpful to try to find a match for our needs. They even reached back out later with some options to help us.
Jun 3, 2019
Response from current dealership:
Thanks for the great review, Amanda! If we can be of any help in the future, please reach out!
Jun 3, 2019
Response from current dealership:
We are happy you are satisfied with your experience with Manchester Motors! Thanks for the great review!
Jun 3, 2019
Response from current dealership:
Thanks for the good feedback!
Dec 18, 2018
amazing customer service
Nov 21, 2018
Contacted me and listened to the vehicle I am looking for.
Oct 11, 2018
Got back to me pretty quickly; was even willing to meet me a closer location.
Oct 8, 2018
Replied quickly
Jul 19, 2018
Everyone welcoming, friendly & knowledgeable about the vehicle.
Salesman followed up thanking me, offered to help if needed & replied with an answer to my question promptly....would highly recommend !!!
Jun 11, 2018
Courteous did not inundate me with calls or
emails
Jun 8, 2018
great response time to my inquiry and very nice!
Jun 2, 2018
Vehicle was on CarGuru for over 60 days but when contacted it mysteriously had sold! Decoy? Dealer then offered other vehicles that did not meet what we were looking for.
I was contacted very promptly, which was impressive, but the very next day the car I was interested in was sold. After receiving the email the car was sold, I was no longer interested in speaking with them, yet I got an automated email from one of their sales members almost everyday to “discuss my options”. I would have been more interested in speaking with them if I didn’t receive these daily “I’ll only take a brief moment of your time” emails. Felt way to hassled, even though we never even spoke in person.
Nov 9, 2017
Quick response. Very respectful.thank you Chris.
Sep 3, 2017
Great response
Aug 27, 2017
Great dealership
Oct 25, 2016
good experience, fast service clean vehicle
Aug 20, 2016
Fast response very friendly.
Jan 26, 2016
Reply back with requested information
Jan 20, 2016
Great experience! Would highly recommend you go see Randy!
Dec 20, 2015
Spoke on the phone but have not made
a purchase. Would love to buy from
Manchester if we can make it work as
the salesman was extremely
knowledgeable and freindly.
Mar 26, 2015
good just have to make decision
Feb 23, 2015
I sent an email inquiring about a
car and I got a very quick
response. the person was very
polite and helpful.
Feb 7, 2014
Called back within an hour! Very helpful.
Oct 30, 2013
Mixed bag. The salesman, Randy, who responded to my contact was great! But the rest of the experience was mixed, at best. I needed a car urgently, so drove 2 hrs to see the car arriving after dark. In the parking lot under the lights it looked good. I took the seller's word, with a Carfax to back it up, that the car had never been wrecked and bought it on the spot for an average price. Imagine my surprise when I discovered 3 days later looking under the car that the Entire Front End had been very recently replaced--and it was a sloppy job with pait overspray and missing body bastners all over the place. There is no way that a competent and respectable dealer could not have known about this. To top it off, they took 3 weeks to finally send me the title info so I could get plates. I'm not saying you shouldn't buy a car there, I'm just saying that you should be very careful with them. Very careful. Never buy a car at night.
Sep 23, 2012
Great experience! Lou worked with me to get me into the exact car I
wanted at a great price! No games, no hassle, beautiful delivery!