Manchester Motors

Great customer service.

Answered my ?s.

This was the smoothest and most pleasant experience I have ever had at a dealership. Howard was a great sales agent.

WOW!!! It s by complete chance that I was watching TV and saw a commercial for CarGurus! I had been searching for a used Mini Cooper for MONTHS; and between three local (and one very distant) Mini Cooper dealers, I couldn’t find what I wanted. I gave CarGurus a shot; and there was Manchester Motors. I had never even heard of Manchester, Maryland; but I’m so happy I looked. They had exactly the Mini Cooper I wanted that several Mini Cooper dealers and other dealerships did not. And Manchester Motors … DOUBLE WOW!!!! Lots of businesses say they do not B.S.; but Manchester Motors is serious! It was a straight-up deal. Kenny Swedo is a FANTASTIC sales representative. He values client relations. He knew I didn’t have time to mess around; and he got me in and out in a flash – no hassle; no silly “I have to talk to my manager” or “There are a lot of people looking at this model, so do not wait” sales games or pressure. Kenny is GREAT; and I am a VERY Happy Customer!

They have been unwavering in expressing interest in helping me.

Kenny was great! Got me the information I asked for right away!

Dealer made a comment about fraud. He said I couldn’t buy I car because my license state had to match my current residence. I brought 2 cars and never heard such nonsense. I never had any fraudulent activity in my life. I believe he was racial profiling and it made me cringe. I ended up buying a better car, at a better price, at another dealership that made me feel welcomed.

Sales Manager was Crooked, Disrespected and Gamed the Customer Recently, I was interested in a 2020 Subaru Ascent Touring in this shop, advertised for 33.5k (I still have a screenshot). The first time I went there for a test drive, the sales manager and I had some discussion and the shop offered a selling price of 33.2k. I did not take it. A few days later, I exchanged emails with the business manager (a different person), asking for a discount to make the price to be 33k even. The business manager said he needed a few weeks to consider. Then, I thought maybe it would be better to have a face to face discussion, so I went to the shop again. The sales manager met me and showed me the price proposal. To my surprise, it said the price was 33.6k, not 33.2k which was offered in my first visit. I asked why. The sales manager said that 33.2k had been offered the other day and I had not taken it so it was no longer effective and the new price was 33.6k. I was furious and said I would not buy

Though this dealership was out of my location, the Agent who responded to my inquiry was pleasant. He also understood that after I realized the location was much further away than I initially thought, I would not be traveling there.

Best experience in car buying in 45 years of purchasing cars

Howard and Nate worked as a team to answer our questions and made the process as easy as possible. I think we got a good deal and there was no pressure to buy anything we did not want. When we are in the market for another vehicle, I will certainly look at Manchester Motors first. I will also recommend them to my friends and family.

It was a very simple and easy transaction. I traded in a vehicle and purchased another. The team worked together and very up front an honest. I was debating between here or two other locations. Their honesty and transparency earned my business.

They were so good to me. They should be a top dealership on car gurus

Manchester Motors was awesome. 12/10. I live in Anne Arundel county and made the drive after speaking with Nate the sales manager. He was very friendly and said they’d be more than willing to help out with my trade-in and purchase. I went to look at the 2015 and ended up getting a 2020 for a great price. All my needs were met and the staff was more than accommodating and friendly. Worth every bit of an hour drive. Thanks again guys.