Chrysler Jeep Dodge Ram of Princeton

After reading horror stories of others at various dealers I was prepared for the worst. But, my son and I were pleasantly surprised by our experience at CDJR of Princeton. I made an appointment by email to see a specific car listed on CarGurus (2018 Honda Accord). The next day when we arrived at the dealer the sales person, Andrew, greeted us, and promptly took us out for a test drive. We liked the car. After addressing a few minor issues, we negotiated the price with Andrew. He was very quick to address our concerns with some of the charges listed on the original quote with his manager and after a couple of rounds of offer and counter-offer we had a deal! No pressure to buy an extended warranty or any extras and the paperwork went smoothly. Andrew was polite and responsive to our needs throughout the process. He personally attached the temporary license plate to the car before we drove it home. I would strongly recommend this dealer to anyone shopping for a new or used vehicle.

they called me back in about 10 minutes They were very fast, very friendly, but it was sold when. I was talking to her

The experience was fine, simply contacted to inquire about the vehicle.

Friendly sales person Patrick Ruane was my consultant at the dealer. All paper work done through emails since I was buying the car outside my state. One of the fastest buying experience I ever had at a dealership. CDJR of Princeton definitely a A+ dealership.

Tom Bailey, the salesman, was great. Unfortunately, after his dealership raised the price 1500 dollars overnight , added 3000 dollars in markup, 499 dollars for an aftermarket brake package, and an above market 749 dollars documentation fee, the car which was priced competitively on the Internet ended up pricing higher than other comparable vehicles . We did not take this bait and switch deal and hope that other buyers are forewarned . We drove a good distance to see this car , and it ended up being a waste of time

Dealer prep fee $3495 for used vehicle, explaining car shortage . Beware!!!!!

Unfortunately the car sold before my appointment but they were very quick in responding to emails and letting me know about the sale.

Great response/will contact and help with all your budgets.Still will see if negotiable in reducing price for Vet & Seniors

Great service dlivered car in two weeks no signing needed car drove right to tuskes park and parked itself thank god for elon

I made an appointment to test drive the car on 6/22. It’s an hr and 15 minute drive to the dealer for me. About 15 minutes away from the dealer, I got a text saying the car had been moved. Needless to say I was furious since I had confirmed the appt earlier that day. Not a good experience to say the least.

Beware, deceptive business practices. I inquired about a car listed at $53000. After a lot of running around, the car is actually $56000, plus a preparation fee of $3000. Unless I use their financing at terrible rates. Wasted several days chasing down this car and calling about it. Steer far far far away.

Easy to set appointments and flexible with times. Alerted me to changes in availability proactively.

Very good! I purchased The 2021 Red Lexus RX 350. I’m loving the vehicle.

I put on a price in the comment and said in the comment this is my price if it does not work with you please do not bother to even call. I received a first phone call that person was not aware of the comment. And then I received a second phone call from a extremely arrongant person telling the car is priced for this amount such and such like don’t worry about this car a buyer is comming to get it in a few. I did not ask for all that. Also the 2nd guy that call me was really rude and been verry disrespectful with his insignation. So I asked him why did you call me back because I said if the price cannot work out you don’t need to reach back and he reply by saying I had to classify you as it should be in your place. With curses also Really I was here trying to make business

Good response

Had an awesome buying experience met with Rob who was very helpful and knowledgeable.

They advertise a price of the Jeep that I wanted on your site for $58,733. SoI drive an hour out of my way just to find out they will subtract only $500 from the $62,000 sticker of the vehicle that I wanted. Talk about bait and switch! I will never deal with or recommend this dealership to anyone. The only way they could fix this is if they honored the price that they advertised. What a waste of time and gas!

The vehicle I was interested in was not properly advertised. It was damaged and the photos posted did not reflect that at all. Very disappointing!

All Good

Camille a.k.a. The Lady was a pleasure to work with I had a wonderful experience at this dealership

They followed up with emails after I visited their website. Very professional.

Swiftly Provided additional info requested

Guys were very helpful

Great response

Car did not have the options that I was looking for but they were very professional and got back to me right away.

Great follow up, very professional organization.

Very nice

They were helpful, gave me the information I needed. They did not have the exact jeep or were they able to give me the pricing I needed to make a deal.

Great experience. Camille the sales agent was phenomenal. Highly recommended!

Communication was prompt. Site visit was a pleasant experience.

Smooth transaction and good follow up by the online sales team.

Made an offer on the vehicle. They said they could only knock $300 off. A few days later they dropped the price by $500. I realize deception and thievery is part of car sales... But these guys really overdo it. You can do better

Very good hassle free sales team that are willing to negotiate price.

The experience at Baker was very good. The person who helped set up the deal was Jim S. Also, the finance manager was extremely helpful in getting us approved. The car is beautiful and my granddaughter loves it. Once again thank you for the experience of your dealership.

My dad found this Jeep Renegade through Car Gurus and we went there to check it out and ended up buying it. All around a great and pleasant experience through everyone we dealt with there. I highly recommend them.

Mike and Chris were very helpful in scheduling a test drive and answering questions I had.

Dealer knew I was traveling over an hour to see car. Mentioned tires had signs of dry rot and struts were bad. Made an offer. Didn’t counter. Said price was firm. They dropped the price by 500 the next day.

Fantastic to work with. I bought the car from them. They arranged pickup at the airport and were very cordial throughout the process as I was remote and had to work out the deal over the phone. Very accommodating.

Originally spoke to Lou (online sales specialist) about a Certified Pre-owned, who was very professional and not pushy at all. Went back and forth with sale manager (Doug) about the price, finally settling on a fair deal. Was then turned over to Konstantin (saleman) who put the package together. After package was finalized. I went it to get the Jeep at Baker. During my visit, I looking over the car and noticed a dig in the door in which they credited me to pop-it-out as there dent guy was on vaca. I was then off to see Craig in Finance who explained all the paperwork I was signing. And at the end reverified that there was no hick-ups......especially with the 84 months/100k mile power train warranty. When shopping for a vehicle, don't just shop on price, look at customer service as well. As this small family owned Jeep Dealer fits the bill. Erick Proud owner of a new Jeep Grand Cherokee Summit.

Even though i didn’t get my new truck from them i had a great experience with them. It was through email only bc i never got the chance to visit due to my work schedule. They were extremely helpful and communicated a lot!

I’ve bought many cars in my lifetime...by far the best experience...

I was in a difficult situation and Baker did everything they could and helped get me into another Jeep after mine was totaled. Thank you!

Salesman was very personable and was willing to go the extra mile !!

Great team, very understanding and fair on working out a great deal on my new Jeep!!

Very nice person was friendly and to the point

Dealer called and emailed me back within an hour

It was a very good dealership and I would recommend it to anybody looking for a vehicle

Very quick response. Friendly staff. Nice cars. Quoted a $499 dealer fee which I thought was steep. Although we could not come to a deal on an Alfa 4CI would consider buying a car there in the future.

Nice place nice people, they got the deal done even when I thought it wasn’t possible! Thank you Guys. I highly recommend them.

Baker has been persistent staying in touch with me regarding this vehicle. I live 70 minutes away and I've not had an opportunity to sit down with their finance mgr. I placed a deposit on the car. It took a week to come in. We are scheduled tomorrow to negotiate. They have been wonderful to work with. Now, let's see if we can strike a deal.

Price was above my budget but dealer was diligent and courteous.

Outstanding, Great Service !!!

Were great to deal with got good price and they were very helpful. Brandon L was great. Van needed work when we got it inspected and they are taking care of it.

The dealer contacted me and set up a time to see the vehicle.

So far so good

they did a Good Job providing all the needed information & Photos Professional & Good Follow up Staff very helpful in transaction Would recommend this Dealer to Friends I bought the CAR !

Was contacted promptly and very helpful.

Very responsive dealership. Doug Long answered all of my questions and helped me through the process. Excellent experience!

Internet sales person very helpful in setting up appt. Internal sales person very cordial and responsive. We purchased this vehicle. Vehicle was very clean - had a front dent on passenger side that did not easily appear in photos. Car was listed by CARFAX with no accident reports. Sales handled efficiently by all staff. One complaint - the car had almost no fuel. I almost got on the interstate with an empty tank, but caught it before I entered. I believe at least a quarter tank of gas would have been appropriate, especially since they knew I had a 60+ mile drive to home. Internal sales person called back on following Monday to check on my experience so far - nice touch! Car is driving well - its a Toyota!

I tried so hard to buy a Jeep from here. They have a good 2012 Wrangler listed. After weeks of trying to get information by phone and email I finally set up a test drive. Unfortunately, a couple hours before heading out to the dealer the drive was canceled due to them "legally not being able to show the car due to a part backorder." A few weeks later and the car is still listed but no response back on whether or not I can test drive it. It's too bad since this was my first choice. I've never had to try this hard to buy something.

Professional, courteous, responsive, very helpful! Strongly recommend!

They responded fast and have answered my questions about the vehicle I asked about.

Very prompt and professional.

Rob, Jim and Nick know how to do business. Everything was as advertised, 100% disclosure and honesty and the deal was so competitive I didn't even need to haggle. They worked tirelessly with me to complete a tedious loan application with my credit union. Provided fast and professional support throughout email, phone and text. Drove 4 hours to this dealership to pick up the car and I was not disappointed. My best experience so far with dealerships. Thank you !

First they claim I was close to them and I wasn't - it was over an hour's drive. Although I did test drive the liberty and it was of interest, their were cosmetic defects on this car which weren't obvious from their photographs nor did they point them out like other dealers did. They were very eager in attempting to have me fill out an application promising instant results and that could make a deal, even though I had fair credit, yet with a down payment, and several phone calls about my application, I have yet to hear from them. They weren't the deal makers they claim as they knew I was shopping 3 other liberties at other locations and two with more accessories and cleaner cars were up to 500 dollars cheaper. Accordingly, I've accepted a deal on a Liberty Limited, same year cleaner then their car. Since I have now bought the other Liberty, I wouldn't trust Baker to service my car either...

The people at Baker were very nice and professional. They did work with me on the price and provided me with a test drive, however I found similar car at another location that appealed to me more.

I drove an hour out to this dealership only to have the salesman sit me down, ask for my license for the test drive, and disappear after i said i would like to see the truck first. I then disappeared for the night, after a 25min wait someone that said he was the manager came over to tell me that the truck was sold the night before, although I was told that I would get a call if the truck was sold. So I asked where was the salesman and what was he going to have me test drive if my truck was sold. I was never even offered to look at another vehicle, but the manager did ask me if I still wanted to see the truck I came for "just in case the deal falls through, because I'm kinda greedy. My wife and I walked out.

I was pleased that the car I had been looking for was available, although a standard, which I had never driven.

Great experience and very helpful

Tim was rude and nasty. Laughed at my questions. I would never buy a car at this dealership.

Kevin at Dover Dodge was fantastic. Not only did he take me seriously about paying cash, there wasn't any crap about destination fees. There was only a cash tax license out the door price that stuck and Kevin was helpful, professional and courteous and so was his manager. They are a good team and the family style mentality they have means that I will be back to buy other vehicles from them.. Thanks Guys! !!!!

good responder

Those guys are great. I'd recommend Baker CJD to anyone

We didn;t actually drive down tolook at a car. Their salesman sounded like the cliche of a used car salesman however... lots of promises, no hard info.

Good experience

Responded the same day within 2 hours

Very good. Salesman was professional and responded quickly to all queries

Good

Dealer esponded in a timely manner.

Too many miles

Excellent dealer on the sale and service .

Dealer contacted me quickly and answered all my questions.

didn't pay attention to deal request

Just purchased a used jeep wrangler from this dealer, and it was by far the best dealer to work with.