BMW of Clear Lake

Excellent all around

Excellent service

Brandon Jones helped me to build one the way I want it

They actually accept the Car Guru Westlake Financial pre-approval with no Hassle. Go see Sales Advisor Josh and Nathaniel in finance at Clear lake today!

Good experience. Great salesman

Made an appointment and was informed that the car was not for sale. Very unprofessional I surest taking this place off of your list.

Easy to work with and transaction was quick and painless.

Alex was a great salesperson and made the online purchase seamless. I live in FL and he made the purchase in Texas easy. I received the car via transport quickly and love it.

Quick and friendly response.

Excellent people, service, and vehicles. I recommend you check them out if you are in the market for a low mileage pre owned vehicle

Fast response.Eager to help and provided accurate info

I bought my first BMW from Advantage BMW of Clear Lake yesterday. It was a great experience. My salesperson Shona Brown was wonderful to work with. She's extremely knowledgeable, personable, and made my car buying process fast and easy. Everyone was very welcoming and me feel great for choosing Advantage BMW of Clear Lake to purchase my first BMW. I totally recommend them for your next vehicle. Thanks again Shona!

Shona was amazing.

New car service when purchasing a preowned.

Excellent!

Very responsive and my purchase was completed quickly!

Excellent service in replying to all requests. Look for a 4 X 4.

Great experience! Antony, my sales rep, did a great job helping me close the deal. Treated very fairly and got a fair price for my X3M Competition. Would recommend them highly.

Great service!

Shona Brown was amazing and Car Gurus were spot on as a vessel to Advantage

Very professional, not pushy. Responds to my request to provide what I needed regarding vehicle history and detailed service reports from dealer.

So good I am buying the car

He sent me the pictures and information really quick and I haven't heard back from him yet.

Helpful and courteous response

Low pressure sales process. Very responsive to inquiries.

Very knowledgeable and very helpful

I test drove the X1 but purchased a 2016 320i sedan from Advantage BMW of Clear Lake. I am quite pleased with the sales staff, service and overall experience at this dealership!

Most of my interaction was via phone and text, he gave me very good information about his products, saved me a trip out there, since I was looking for certain specs on the x3.

Very good experience with Advantage BMW. Promptly replied and very responsive to my questions. I ultimately purchased my vehicle from this dealer.

Alex was extremely helpful and provided exceptional service

Very helpful information thx! Definitely let them know when I'm ready.

Thought I'd already written this. Long story short: not perfect but I'd definitely go back.

Our experience with Advantage BMW OF Clear Lake was great our appointment was at 4:15 got there and was greeted at the door told them we were there to see Joshua showed us to his desk and he was in the bosses office he came right out told him who we were and it was great from there on he got the vehicle and was on our way to test drive it my wife fell in Love with it so we went back to the office to see if we were worthy of such a wonderful vehicle and now she is driving it and she loves it so it was a wonderful experience with such lovely people

Honest and Upfront dealer

Great experience. Not my first time with them and probably won't be my last. I ended my car search with them buying a 2016 Subaru Impreza. Very pleased with their service, they were upfront and very transparent.

Great service it tok 30 minutes but I had to wait for the finance guy I don’t understand why I paid cash for the car

He will contact me in 6 days when I am ready to buy. I was satisfied.

Ended up not buying this car and instead got a BMW.

Very helpful the One that I wanted was sold but we’re working on some others that they have.

Great experience. Although I didn’t get the car because it didn’t have the third row, the salesman was excellent in helping.

Great customer service by Edward - very friendly and no pressure approach made the experience worth writing a review about. I would recommend this dealership even though I ended up buying a different vehicle.

great people to work with

Told me car had been sold despite still on website

Excelled experience I was able to purchase my dream car and the staff at BMW clear lake made it a smooth transaction. 10/10 recommend

I was contacted within an hour of my inquiry and the GM invited me to have a look at the car and to feel free to come by for a test drive and/or to look at other vehicles in his inventory. This is clearly a dealership that cares about its customers!

Nice people great response to my inquiry. I bought another car only because I just liked it better.

Daryl Williams was great. Gave me a very reasonable offer on my trade and actually helped argue for me on why I needed more for it. I came in with a pre approval letter and he did everything to make sure I was set.

Been calling for this car they keep saying they don’t have it so why is it up

I was very happy, they are very friendly and helpful, but the only problem I have with the dealership is that they are slow to process the document for shipping the car. Something should be done about that because I want to do more business with CARGURU.Thanks

Car was sold but salesman was in contact with me from the beginning. Let me know that someone was coming to look at it and he would let me know if it was available after. Unfortunately it wasn’t. But happy with the constant communication from the dealership.

They responded to my request promptly

Everyone at BMW Clear Lake are awesome. I highly recommend you to see my salesman Antony if you're looking for some new wheels!!!

The sales rep was extremely helpful. They were great

I've been in contact with an guy name Travis, he is very courteous and understanding.

I was negotiated with seller, I drove 600mi when I arrived the car was sold. I hate this dealer.

Dexter was nice and honest and helpful and knowledgeable .

Didn't purchase from them but Daisy was very helpful on 2 occassions I came and looked at different vehicles.

Contacted me soon after I sent them an email.

Very excellent service nice sale person

Best car buying experience ever.

Great deals!

Prompt response~

Great sales personel, who were very helpful. Car got sold while i was fixin some personal issues, but looking foward 2 doing business with them.

They responded quickly. I was not particularly happy that though I ask for their best price they did not budge, claiming it was the best price, but then a week later contacted me again to ask what price I had in mind, telling me basically the first response was untrue. games

Great service

Dealt with Brandon Let. Very helpful

Prompt response to inquiry

Very good experience.

I had a great experience working with the staff at Advantage BMW of Clear Lake. They were very responsive when I first reached out and was always there to answer any questions. I never felt pressured to purchase, and they were fair throughout the entire process. I would recommend anyone to buy from them whether it's a new or used car.

Good dealership

Thy sold the vehicle two weeks ago but still kept the ad so when some one calls they can try to sell another vehicle

Very nice, no pressure!

Fair, fast and friendly!

Contacted me right away

Was in and out with the vehicle I wanted.

Very professional, Antony is very helpful!

Very professional and nice representatives

Prompt and professional

Fishing price they keep asking you to come take a look but they never reach back to me with that price. Don't trust them.

good.

Amazing people ! We were reached out MINUTES after our inquiry on a 2017 MINI Countryman Cooper from Jennifer a Great sales woman that sent us photos of the car we were interested in since we were from a different State and we could not test drive the car. They did all the preliminary paper work fast but unfortunately for some reason unrelated to the dealership we could not purchase the car right this moment. But these people gave us the impression that they really appreciate your business and take the extra mile to help you enjoy a new car. I hope one day I will meet them in person and drive my car out of their lot. Thank you Jennifer !

Fast reply from a friendly, courteous and knowledgeable sales person. He checked on details I was interested in and called me back within 20 minutes. First reply within minutes from you expression of interest. I would definitely recommend this dealership.

Great people, efficient, straight forward.

Regardless of what “star rating” I put, this is the experience at this dealer. Asked for this vehicle, they said it was a loaner on sale, and that “someone” was driving it. Did not have it ready for me to look at, vehicle was not at the lot, so rep told me to go the next day to check it out, again, because “some customer” had it and would not bring it or what have you. All this was right before they closed on a regular weekday. The very next day, way less than 24 hours later, right before I was about to go the rep calls me to tell me it’s been sold. Customer service was always there, I won’t deny it, other options of course were offered and everything, respectful staff, attentive etc., BUT, you be the judge on this. I mean it’s like “really?”, lol. A few hours into the next day and it gets “sold”. I understand sales can happen rapidly, from one day to the next, but this particular vehicle was advertised here for over a hundred days! Actually close to half of year...and then all of a sudden it gets sold after inquiring about it in depth. Hmmmmm right..but again, you be the judge. Not sure if I would do business after this experience, although again, it sure wasn’t bad customer service at all, but rather a seemingly “bait/switch”, or misleading experience if you will. Also, when going over the details, some of the details of the vehicle were a bit off. The mileage was not 200-something it was more like 8,000, which not complaining but man be diligent in updating your ads and info. please...seriously. I won’t “crucify” the dealership out of consideration and ‘grace’, if you will, but I actually am highly interested in purchasing another BMW (yes currently a proud owner), and I love BMW but not with experiences like this. Manager(s), if you actually made the time to read this, get with me with a true offer for a similar deal as this and we may be in business but please no bait, no switch, don’t play with me, full disclosure, clear transparency and find me a good incentive/discount to go back out there again to make up for a not so great experience to buy, please. Contact me, find a way, let’s see if you can...I believe you can. But are you willing?....go the extra mile for above and beyond, superb, customer care and satisfaction, and I don’t see why we can’t do business. Let’s try again to earn our business.

Good and I am still considering it

Excellent customer service, friendly staff. Great to deal with.

Great people 5 stars

Great experience. I lived 4.5hrs away and the dealer worked with me over the phone. Sent pictures of the car, video of the car, and emailed me the application. They could've shipped the car to me but I wanted to see it in person to make sure it was as advertised, and it was. After completing the application I got a quick phone call back saying I was approved. After driving down and testing it out all that was left to do was sign the rest of the paper work and drive off. Great experience.

Contact quickly

Good response time.

No problems

Another person had put money down on the car. However, they contacted him to make sure he was still going to buy it. I was told he had decided not to buy the car and I was able to buy it that same day.

Good proactive salesman, allowed me to test the car over the course of the evening and day, not a 15 minute round the block! Proactive team and pretty quick to respond!

Rachel promptly called me, and i was impressed with her courteous, super helpful attitude!

After agree with the price and I asking for wire transfer money ealier today 5/23/2017 and almost 8 hours went by and they came back not for sale due to someone offer higher... What is a lousy business and unfaithful. Not recommend to any one

Bought a car from them - just not the one I went to see

they were great about calling me and keeping me informed.

Their phone line never work I called the dealership car was available 15 minutes later I was told the car was sold two hours ago sales person lied just to get me to dealership

Very responsive and helpful

Great customer service

Willing to work with me

Very professional; the deal went smoothly.

I was contacted with the method I requested (text and/or email) right away. I ended up visiting the dealership and then buying the car that day.

had a lot of interest at first, but grew cold when they had to find a car I wanted.

very good

I can really rate the service or the car becuz no one every came out to help me.

Used sales never let me know car was sold when actually in the middle of loan details. Not informative and seemed uninterested.

Very Professional and helpfull

Great dealer. contacted me through email. Due to busy schedule I didn't response back as quick as they were doing. I love to buy from them. but right now working on numbers.

Responded promptly, sent pictures of vehicle, very professional

Great experience! The process was very easy and NO pressure! In and out. I love my car

Great transaction and professional service. Only 4 stars because I had to call back a couple of times, left voice messages but the original guy that I talked to did not return my calls. I ended up doing business with another gentleman who was great!

Good experience, recommended.

Great experience...

Good honest people with pep in their step.

Did not purchase from them but highly recommend them.

This was the best car buying experience ever!!!!

Repsonded immediately.

I bought a 2007 BMW Z-4 from Advantage BMW and had a superior experience from the moment I placed my inquiry through Cars Direct.Com. The online representative contacted me immediately and we set up a meeting, I test drove the car and it was exactly as described on the net and when I spoke live with him. I signed the contracts that morning. Keep in mind, I was all set to purchase a Porche Boxter originally, but left with my new Montego Blue Z-4 that looks fabulous. I would absolutely recommend this dealer and group from the inquiry, in the door, financing and out of the door. Enjoy and they are a 15 out of 10! A five does not describe what this dealer will do for you.

Response is great!!