Toyota dealerships near me (Mountainside, NJ)

The Dealership has been terrific working with me & keeping in contact throughout the process. I appreciate it.

Vehicle was not available.. looked at another vehicle online price was 4,000 dollars higher. I was told it was due to fees and upgrades on the vehicle. I was told I could not speak with a finance manager because there was no deal in place

Called me quickly and made buying my car easy!

I received a packet of information on the vehicle via email from my online inquiry. Then I followed up via phone call to check availability and went to see it in person. The sales staff was easy to work with and I did ultimately purchase the vehicle.

BEWARE of hidden fees. They wanted to imposed a mandatory " theft protection plan" in case your vehicle get stolen. Which in my case makes no sense to pay extra $600-$700 for it, when my auto insurance covers it. Also the have a $1,000 mandatory "document fee". Why should I pay so much money just for having them enter my basic information in a computer system. I asked to lower the documents fee and eliminated the theft protection plan and they said it's mandatory and refused to negotiate. The vehicle was an OLD 2012 toyota rav4 that the front headlights weren't even polished and clear.

There was a young man named Yuchen who allowed me to test drive the vehicle with him. He was understanding & very nice easy to speak with. He took good care of me at Island Toyota & helped me with the loan application & told me upfront how much it will be per month & if I needed to put down anything for the car. I was a little uneasy but Yuchen comforted me & made this process easy & smooth for me. Great guy & his manager was also nice very chill to speak with. Tina was the one who reached out & if she hadn't I don't think I would have tried to get the car so I am thankful for her too. Overall I had a Comfortable experience while I was there. I do recommend especially if you are going to finance a Certified Pre Owned vehicle. - Carlos Ortiz

The car was sold before I got there and they did not inform me of another vehicle in that price range

The customer service team is very helpful and organized