Toyota dealerships near me (Martinsburg, WV)

they were awesome trying to get me approved

I already had a salesperson at this dealer that I met when I did a cold call to test drive car I was interested in. I gave him a list of what I am looking for to lease new or buy a used vehicle that met the criteria. I called him to let him know the car I test drove was not the car for me but please keep your eye out because I want to purchase soon. He never reached out to let me know he received my message nor to let me know this vehicle was on the lot. I called in after seeing this car online and spoke to a different salesperson who told me it was out for a test drive and he’d let me know what its disposition was after. I also gave him my wish list etc and have never heard back from him either! I found out the car sold via internet! All I have to say is this dealership was recommended to me as a trustworthy dealer but apparently they don’t really want to sell a car.

They notified me that truck was damaged in delivery. Could not be sold. Try to buy something else later. Everyone was nice and returned all calls promptly.

Abraham and Kelly were amazing & reassuring throughout the whole process as a first time car buyer. 100% would recommend coming here. They made sure my questions were answered thoroughly and the process was smooth, nothing felt rushed or forced at all!

The process was amazing. Very responsive, kind and providing a lot of details. They brought home with a filled tank of gas for free. Great experience overall.

Pleasant, knowledgeable and not pushy.

Worst experience! The car broke down during the test drive. It took over two hours to get help from a careless sales manager who could car less about the customer or salesman. The sales manager was more concern about the car and left it abandoned on the highway after instructions given by the state patrol not to do so. Not one attempt by the sales manager to apologize. Never again the Fritz Way!

What a great experience that I had all service departments treated me like family. I'm very happy with my purchase