Toyota dealerships near me (Dallas, TX)

Good customer service

Great people

Prices too high

Great experience, at the end of the day, it was not quite the car I wanted. But they made a good deal.

This the second review I’ve done since I bought my car. I mentioned all the people in my first review who help with my purchase, but I did feel the need to say how good Caleb was even after I bought. He helped me set up my service visit and very helpful coordinating a time for me with my schedule. He was flexible to accommodate my needs and was a professional thru and thru. I would recommend this dealership and hold Caleb in high regard.

I contacted Toyota of Richardson on 3/24/2026 about a 2016 Toyota Tacoma Limited. I asked the salesman, Ghaieth, for the full out‑the‑door price and the Carfax so I could compare a couple of trucks before making the drive. He refused to provide either one and insisted I had to come into the dealership “to talk numbers.” His communication was rude, dismissive, and completely lacking transparency. He acted as if the truck was the best‑priced in town and avoided sending basic information that every serious buyer needs. If a dealership won’t share an OTD price or a Carfax, it raises the question of what they’re trying to hide. This experience felt like classic pressure tactics to get customers on the lot and push them into overpriced vehicles. I chose not to move forward with them. If I could give zero stars, I would. Since I can’t, I’m giving 1 star overall.

Everyone there was very friendly and generous and very professional

Thinks their customers are dumb enough to spend almost $3,000 for a detail, and cheap “ceramic” coating. The just put it on the bill of sale and acted like it was normal. Purchased a vehicle the next day from a Mercedes dealer and they laughed when I asked if they have any extra fees for detail and coating. When I picked it up, the car was spotless and coated for free. Crazy to me that dealerships still try to do this.

Liz and the finance staff crossed off all our ✔️ boxes and got us a deal for the terms we desired. Best dealership experience I highly recommend if you desire a team that works tirelessly to get you everything you want this is the place to purchase your next New or Used vehicle

Great salesman and smooth process in finance, great experience