Toyota dealerships near me (Bensalem, PA)

Called the dealership but made a purchase somewhere else

Worst car sales experience I've had ever. Salesman was useless and had no idea what the process was for selling a car. Extremely lazy and was difficult to get responses from. Sales manager was rude and couldn't have cared less if I purchased a car or not. Then in the end, the car was delivered with scratches on it that even the salesman didn't recall being there. Not that they'd do anything about it.... If it weren't for the fact that they had the exact used car that I was after and not many others were available on the market, I would NEVER have given them a dime.

Staff, including salesman, Bill Sloan, made themselves available and sent me a video of the truck that I was interested in.

Had an appointment to see this vehicle , got there waited for staff they said they would be with me shortly it was 30 mins later i asked to see the car and long story short it was already sold prior to me getting

I couldn’t get the car I wanted but they were honest about it. Most dealerships would want me to go there and say oh sorry it’s sold, but this one isn’t like them.

Customer Service was great. Responded and answered my questions in a Professional manner

Tom Coates truly educated me on various vehicles and made the experience less stressful.

The dealer I worked with was attentive to my needs and very responsive to my emails. We didn’t end up purchasing because we couldn’t reach an agreed upon price but they worked with me to try to meet my needs. Much better than most dealerships.