Dealerships near me (Philadelphia, PA)

Joe was the best. He was very patient with me, and explain everything. If you need anything just ask for Joe.

This dealership needs to get their act together. Too much run around on the phones and no one seems to know which location cars are actually at. Too many transfers and very poor customer service on the phone and in person. Scheduling bot texted me a test drive time for 1p today but the car wasn’t there or ready.

This is the wordy experience that I have had with a dealership. I scheduled a Rent2Buy with them. They did not respond to any email that I sent them. On the day I was supposed to pick up the car they told me that the car had not yet arrived. After that email I did not hear from the dealership after numerous emails AND calls. This was a terrible customer service and I’m glad I was able to find my car through another dealership.

Terrible. Finished app during promotion period for discounted car. Got to the dealership they raised the price as soon as i walked in. Waited 6 hours just to be seen after constant asking when will i be next to start the process. Test drove the car *check engine light was on*. Told them ahead of time it was on. Waited another hour because i told them i didn’t want a $3000 warranty they were pushing on me. If you decline something that they offer they’ll take away the price you’re trying to buy the car at. Was told that they have to order a piece for the vehicle and will get a call back in two days. It’s been about 2 weeks now. Just don’t go here at all, complete waste of your time.

They went against my pre-approval which changed the rates and because of it got me denied. I was approved with west lake for 19k as well but because I wouldn't make a down payment I got denied bad business