Dealerships near me (Old Saybrook, CT)

It was great

I purchased a 2022 Dodge Charger Widebody from Shoreline Chrysler Dodge Jeep Ram and initially had a very good buying experience. The salesperson and sales manager were professional and tried to help when an issue came up. Unfortunately, after bringing the vehicle in under warranty, the dealership replaced the factory two-piece Brembo rotors with one-piece rotors, which is a downgrade from the original equipment the car came with. The most frustrating part was that there was no conversation with me before changing the configuration of the braking components. The sales manager did try to assist, but this ultimately appears to have been a management decision. Very disappointing experience after what started as a great purchase.

They were very responsive to my enquiry but I found another totally different vehicle elsewhere prior to being able to get up to Old Saybrook.

Hailey and the finance manager really made it happen for me. A terrific experience. Professional, honest and helpful. Can’t say enough good things about them.

Seth, general manager, at Saybrook handled my sale. He was professional, knowledgeable and personable. He walked us through the steps of the process patiently and answered all of our questions. Based on my experience, I have referred my nephew to the car dealership for his next purchase.