Lincoln dealerships near me (Napa, CA)

Good friends

The overall experience was average. The initial inquiry I made was through CarGurus. My car salesman was fast, helpful and very friendly, he did an outstanding job. I live out of state and financing with my institution was an extra step, where both my salesman and the sales manager were helpful in relaying accurate documentation in a timely manner. Once the sale transaction was final and complete, I received zero guidance and feedback from the sales management on the shipping instructions & status of my vehicle. Additionally, management put no effort into customer care resulting in zero follow-up & zero communication at the conclusion of this sale. This is poor business practice and customer service. What initially felt like a good vehicle purchase experience ended in a big disappointment. I did not feel like a valued customer.

No pressure to buy , the staff was nice and made my time there enjoyable , I purchased the truck and feel I got a fair deal. I will be going to future ford for my next vehicle

Excellent experience.