Lincoln dealerships near me (Matteson, IL)

I was given a price over the phone went to the dealership the vehicle was there and ready. I paid the price they told me and my monthly payments are what they told me over the phone. The process was smooth at the dealership

Really bad. I spoke over the phone that I was interested in a vehicle, no photos were online and I requested photos. Took 2 days to get me two photos and by the time I got them I felt they did not care. Also two photos? Acted like they didn’t want to sell me the car and we’re almost disinterested in helping. I didn’t ask for more pictures or request anything else because of that reason.

The salesman and sales manager were both very friendly and helpful. I mentioned to them I didn't have much time to spend there and they made the whole process quick and painless. I did purchase the car from them but was pretty disappointed to find out the previous owner smoked in the car. The dealership didn't seem to care when mentioned and advised me to go have it cleaned. The jeep came with rubber matts which will need to be cleaned due to the smell of smoke as well. The cloth matts are not correct for this car. They do not fit or snap into the floors. Once again, reached out to them and they were no help. I hope you do more and treat the next customer a little better. Purchasing this car was a big expense and commitment and I would have liked a little more kindness and help in a car you just sold me.

Talked to the salesman, he told me that he would put the car aside and I was coming the next day. Gave me a call the next day and said they had sold the car and he screwed up by not taking a deposit. I guess I didn’t realize I had to tell someone how to do their job

They contacted me. I am not quite ready to buy at this time.

Excellent buying experience.

I took off work and had an Uber ride to the dealership only to find out the two salesmen I was working with both lied about the car being serviced and paint work completed. The car was dirty on the inside, not serviced and they didn’t even know where the keys were when I arrived from driving over an hour away to buy the car. Needless to say I purchased from another dealership, these guys are not honest.

Very professional. Responded in a timely manner.

Great people

Communication was lacking. Asking about current warranty as well as possible extended warranty options seemed to bother them. Communication stopped with this.