Dealerships near me (Lima, OH)

They contacted me via text and were responsive.

I loved Josh he was the man.

Our salesman was great, I would most definitely buy another vehicle from him, but not from Taylor KIA of Lima. They sold us a certified Sportage that was never serviced. Which cost me $200 to have it serviced at another establishment. Plus, the description of the vehicle said it has remote start. Which it does, the only problem is it has a generic key fob without the start on it. That cost me an additional $300+ to buy and have programed. Like I said, our salesman was a top notch guy, who went beyond expected to help us out. But the management wasn't willing to help us out. We love the car, just not how we were treated after.

The customer service rep contacted me and offered to take more pictures or a walk around video of the car. I requested a video of the exhaust pipe when the car was started cold. She said they probably wouldn't go to that extreme. I replied that it would be extreme for me to drive 4 hours to look at the car given her attitude.

Excellent

Dealer responded quickly To my initial request. After that they seemed to ignore answering my questions and were not much help there after.

They replied to my email inquiry, and I called by phone the next day and had to leave message. Left my number but never called back. They sent another e-mail but seems like an automated message. I'm looking at two other cars so I can't be spending a lot of time playing phone tag.