Dealerships near me (Laguna Niguel, CA)

Had a good experience and that wasn’t something I expected to happen . The salesperson was transparent and honest I believe . We negotiated a bit and I felt I good a fair deal . The process was amazing , it took only about 3 hours from start to finish . I believe Mercedes Benz has a good product and there was no pressure to sale the van , unlike my experience at a competitor , Ford . 5 stars for me .

Good customer service

Pretty seamless transaction and was in and out within 45 minutes. Everyone was very friendly and professional and they even delivered my vehicle to my house.

Perfect Customer service

Wasted time and gas to go to this dealer just to find they add $2000 of extras and will not remove it from the price. They are not optional and not included in the advertised price. This dealer is a HUGE SCAM!!!! Don’t waste your time unless you can afford the extra $2000 added to the price. One feature was called “forever start”, it cost about 1200, then there was something for $695 (paint protection I think) and something else for $295. A rip off!

The asking price on this vehicle is $10,000 above market value , and the personnel are so rude the minute I showed them evidence of similar cars selling for $29,000 .

Bought car 6 days ago. After 3 days, it is inoperable and I have tried contacting sale rep, and they have ignored me. Got in contact with Service department, and I will be taking this car to the Caddy dealer by my house. I purchased the extended warranty with $500 deductible, thankfully. I have had the car 6 days, and it has been inoperable for over 50% of the time I have owned the vehicle. Caveat Emptor!!!

The most pleasant and smooth car buying process I’ve ever had. Jon’s communication was stellar. He was extremely professional and made me feel like a VIP.

The salemans were helpful