Kia dealerships near me (West Palm Beach, FL)

David was great! Knowledgable and friendly. He made it a very positive experience.

Do not engage with Mitch for any of your car purchase. He has very low energy and not engaging at all. He has extremely poor communication skills and customer service. He refused to share information and just presented a very high price on the back of his business card with no intention to negotiate. He didn't even offer a place to sit. This reflected poorly on the dealership since they should vet their salesperson to engage better with customers. Mitch evoked a very negative reaction from us and was clearly admonished in front of other customers, though this reaction was not intentional, but the level of interaction provoked it. The sales manager intervened immediately to do damage control by first offering somewhere to sit, water and chips and offered a different salesperson, Artur, who presented 100% different. He was more personable and engaging and we ended up closing the deal with him. We should have received more discounts b/c of this experience, but lesson learned.

0 Stars really. We were out of state buyers. Negotiated a deal Sunday afternoon on a certified pre-owned Kia. Then was told, the GM has to approve it but he's not in until Monday. Ok, that was fine. The catch - if someone local walks in and wants to buy the car, sorry, you're out of luck. This is despite having agreed to the price out the door and shared personal identifiable information already - licenses and insurance. The person that came in Sunday decided to come Wednesday to see if they wanted to buy the car. Fast forward to Monday morning, we called first thing, and were told the GM wasn't in, but our deal would be the first thing on his desk. In the meantime, another interested buyer walked in and started the paperwork on the car and we were told to wait and see - AFTER ALREADY NEGOTIATING A DEAL ON THE VEHICLE AND SENDING OUR INFORMATION OVER! Well that person ended up buying the car, and we were told sorry, you lost it. I'm a lawyer, and I've never seen a deal made this way.

Salesman that we talked to and set up a testdrive with was not available or even onsite for our testsrive appointment