Kia dealerships near me (Santa Cruz, CA)

Communication was great

Quick, easy, and straight forward.

While I didn’t end up shopping Winn Kia, they were very good about communicating with me.

Nice

My salesperson was wonderful to work with. Unfortunately, my excitement turned into deep disappointment when I discovered a vibration issue within 24 hours of taking the car home. I returned immediately, hoping the service department would stand behind the sale, but they failed to diagnose the problem and dismissed my concerns. A certified Mercedes-Benz dealership later found the real cause: severely worn motor mounts that should never have passed an inspection. Instead of taking responsibility, the selling dealer minimized the issue and offered only partial help, leaving me to cover a costly repair on my own. It was heartbreaking to feel so unsupported at a moment when I needed honesty and accountability. Buyers deserve transparency and real care— I strongly urge future customers to be extremely cautious with the service department and consider getting an independent inspection before finalizing a purchase