Kia dealerships near me (Fairfield, CA)

Excellent communication

Everything was good got all the info I needed up front

Consistent and professional

The two people Alex and Nora were great! The follow up guy was too pushy for me. He tried to up sale me $1900 for after market wax and $3600 on 30 month 36000 extended warranty. I crossed it off but he would not do it so we walked out after a 2 hour visit. No puchase. They called the next day saying they have a new offer but we did not buy it.

I saw a listing posted on the app CarGurus for a Volvo XC 90. I contacted the dealership through the app and asked for an I packet with service records. The listing on CarGurus was incomplete, there was no market price or asking price or price rating, absolutely no information about pricing at all. I was contacted by three or four individuals who wanted me to come in and talk to them. None of these people ever sent me the information I asked for the I packet with service records. Eventually I learned by email that the car was a trade in they bought. Only after dozens of emails did I receive a price, a high price by the time it was evaluated by CarGurus. But before that was finally posted I tried to find out why they were asking for such a price considering the year, mileage, and other features. Wasted a lot of time, got no information. No ethics practiced in listing. What can you expect in transactions?

Love my new truck

Dealer contacted me promptly. Price they are asking for the used vehicle is unreasonable, however. You can literally purchase a brand new vehicle (same make/model/trim) for about $3k less thank what they want for a used one MY 2023 with about 200 miles on it.

The people I came into contact with were very friendly and incredibly helpful. I didn't end up getting this car. But I may end up purchasing a different car from this dealer. An overall excellent experience.