Kia dealerships near me (Englewood Cliffs, NJ)

Reached out through CarGurus interested in this vehicle. One person immediately scheduled an appointment for me to see it. Another person then contacted me and told me it was in the shop and I might not be able to see it during that scheduled time and had no ETA of when it would be done in the shop. So I was left waiting and given no other option after asking for a status update multiple time. Only to then be updated that someone else had reached out and decided to move forward with the car and that it wouldn’t be available to me unless that person fell through. I was very interested in purchasing the car but they didn’t make me aware that I could apply for financing and that would mean the car would be mine if I wanted it. Then I asked if they put a deposit down on it and they said no they don’t take deposits. I wasn’t even made aware that there was any way to move forward and then just got told the car was basically gone. Not happy with the costumer service they provided. Beware!

I liked the service given to me

They were helpful, but I decided to buy a new Lexus locally.

Nice

Responsive and easy going personnel. I purchased my vehicle the day I test drove it.

Price on line is NOT the true price. There are conditions that you wouldn’t know unless you read fine print on dealership site

This dealer was super helpful! They were easy to chat with and really wanted to help me find the car I was looking for.

Overall car Buying experience was pretty straightforward. Salesman was very helpful & financing was made easy , with great options

Excellent followup.

It was a waste of my time. They said the car was available and when I got there they played games with me having me wait and showed me other cars saying they had to dig the car I came to see out of the snow. In the meantime, they supposedly negotiated a deal with someone else for the car. The salesman then said that if I wanted to offer more for the car perhaps it would still be available for me. Bad business practice.