Kia dealerships near me (Easton, MD)

It was not clear that I was talking with an AI agent for 2 days prior to my visit. When I arrived at the dealership I asked for "Lisa" - the person who I had been communicating with and scheduled my visit. At no point was I informed that I was meeting with someone else. When I asked for her upon arriving, the first associate laughed and misleadingly said "Lisa is working remotely today". Seeing that I was confused a second salesperson let me know she's just AI. He also said they avoid being transparent about that so that is why his colleague said she's "working remotely". The one salesperson was rude and just said "well all of the dealerships are doing that now".... That's not good customer service and enough to frustrate any customer. The guy came off condescending at times and had an a little bit of an attitude. He, in so many words said he won't be there much longer so I guess he didn't care to put in much effort. Basically, I won't be returning or recommending this dealership.

Good talk

a blizzard of confusing emails from different people making contradictory statements and an attempt to upsell me on something more expensive

great

Seamless transaction. Alex and Carlos was very helpful and pleasant to deal with.

Staff was very nice. Car was inside and pulled out for me to see. Made an offer but did not purchase.

Only giving 2 stats because someone did email me initially. I sent two additional emails to Chris Austin a supposed manager to which he never answered. Their loss I bought the vehicle somewhere else.

They provided all the info we needed in order to make an informed decision on the vehicle we’d eventually choose. They were great.