Honda dealerships near me (Shelton, CT)

Customer was great and very quick

Very unprofessional dealer. There’s a big lack of effective communication on dealer’s part. Right from the beginning of my appt, I was very disappointed. He sat us in his office for about 20-30min unattended. He was moving up and down and when he finally came to us, we ask him to tell us about the car and he couldn’t give us the full details. Still went ahead and test drove the car. They were convincing me to finance through them but I had a very good rate with my credit union. When they realized that they couldn’t match my rate, my dealer refused to communicate that to me. I kept calling and messaging but no answer from the dealer called JACK. I finally got hold of the manager and he was quite unprofessional too. He only focused on me getting them the check but not acknowledging my frustration with my dealer JACK. It’s not a place I’d recommend.

Overall, they saved me a lot of time and made the process less stressful, especially for someone who doesn’t know everything about cars.

The staff was great and very helpful