Honda dealerships near me (Franklin, VA)

My salesperson Dana was professional, informative and very helpful. She went above and beyond, ensuring a topnotch experience.

Great communication

Appreciate price transparency. Who has time for games other dealers were playing.

Overall they game me the info I needed

I received messages from several different people at the dealership multiple times a day. When I finally scheduled a time to test drive, the car was already sold before I arrived but they did not tell me that right away. The salesperson took me in the back, made a copy of my driver's license and then left. A new sales manager came over, took my key to my car to appraise for trade in and only after that came back and told me the car was already sold. And then tried to convince me to take a look at their other cars. The entire experience felt very shady. And the next day, I got an email from the salesperson saying they were sorry I missed my appointment. The tracking and communication is clearly not there amongst their employees.