Ford dealerships near me (Big Rapids, MI)

Allen was a great help and we were able to purchase the vehicle at a fair price. Allen made the process easy to navigate and was great communicating with us during the negotiating period. He had the paperwork ready and the car washed and filled up when we picked up the vehicle.

No only was the car I drove over 100 miles to see, not ready to be sold, the dealership was insistent on trying to get me to agree to purchase if they fixed the problems with the car. Keep in mind this was after several conversations about my intentions before even driving up there to test drive it. I’m curious to know how a “respected” dealership in the mount pleasant area has stayed open for so long. I was very clear and adamant about my intentions on test driving that vehicle and my inability to purchase anything pending my insurance total loss claim. They continued to attempt to figure out a way for me to buy that particular vehicle. I will not recommend nor ever make a trip to this dealership for any vehicle I find that they have in the future. Absolutely reaffirmed to me why people hate car dealerships.

When contacted initially to see if the vehicle is available two separate sales team members said that it was. When I asked for an out the door price I was then told that the vehicle was sold a few days earlier. Didn’t care if it was sold….just not a good initial impression of that dealer.

The salesman Scott got in contact with me about a vehicle on a Tuesday, mentioning several similar other trucks. He sent pictures on it and it was perfect. I set up a time a time to look at it Friday, where he made me promise that I was gonna be there to see it because they were having it moved from Lansing. He texts me Friday before the appointment that someone else is looking at it and he'll "let me know at 3." He also said at this point that was the only truck he was going to have to look at. I didnt hear from him again till the next Tuesday where he was making sure I hadn't bought anything yet. The communication was horrible and I know hes a salesmen, but he made me FEEL like I was being lied to. I hope the other salesmen over there are better. Do better Scott.