Dealerships near me (Derwood, MD)

They are friendly when try to sell a car, but once you bought the car, they never answer your messages when need them, and the manager never reply a call/text/emails, I'm very disappointed with my purchase, because they are selling cars here at cargurus that are not in good condition, they promised that will fix the car if you buy the car, but then, they're very slow on trying to fix the car, they told me that will take only 2 days and it's been a week since I bought this car and is not fixed yet.!!!

Very Nice and helpful. Car is be shipped to Charston so I can Test drive the Lincoln.

Excellent customer service

Darcars was very easy to work with. The made this a great buying experience.

I had confirmed an appointment, I was assured the car was available. I was told that people had driven it and were interested in it. I was driving from Baltimore to Rockville for the appointment. 40 minutes into the trip. I was called and notified that the car had not passed inspection, yet had been told on the phone that the car had been test driven by customers the day before. How is this possible? Dishonesty, one way or another.

Good customer service

Great customer service

Rob Moreno is the best! He was easy to talk to, didn't rush through the paperwork with us and already had GAP coverage included with our price before we even asked about it. Our financier wanted a higher down payment than we had budgeted for, but he was able to work out a deal to bring it down by almost half! Considering the mess of a deal we had with a previous vehicle, Rob and the owner of Membercar were very sympathetic to our situation and went out of their way to make sure we left their establishment with a smile on our faces, and we did! They even bought us lunch! Thanks to Membercar for reminding us that there are still good, honest people in the world who want to see others happy.

The dealership really took care of me and really understood my situation and really helped me get the car I wanted, I highly recommend this dealership to anyone.

Told us the trade in was leaking oil and low balled the appraisal. Drove home and took it to mechanic who said no oil leak.