Dealerships near me (Chicago, IL)

Poor sales staff, lie about having car in stock day of schedule showing and then tried to bait and switch me. Sad experience very sad.

They were very friendly over the phone

It took to long to have questions answered . I asked about financing didn't get a response. Made an offer again vno response. . Was very disappointed in my treatment.

He followed up I explained my situation precisely and then never received a call back.

I’m trying to buy a car and can’t get no one to call back, email back or nothing. I really want the car but the communication is not good at all. They seem like really nice people and will help you but then all communication stops

Salesman Rodney is a great guy and he is a very good and trustworthy person he is very detailed and knowledgeable about all the things that I need to know about this vehicle on my search Thank you so much Rodney I appreciate you

I'll preface this by saying I've submitted a complaint to BBB and it has been accepted - awaiting a response from the dealership. I had been in contact with this dealership for a few days, we agreed on a price and set an appointment to come purchase the vehicle. After they instructed me to get a certified check from my bank, I get back from getting it for the amount agreed upon and I get a call saying that they had sold the car out from under me. They claimed that it's "first come first served." This was NEVER communicated to me. Had I known that, I might have made other arrangements to drive the three hours sooner for this vehicle. I would assume when you agree to a price and set a specification appointment and am told "We will be eagerly awaiting your arrival Saturday at 9am!" then there is at least an agreement to hold, especially since the appointment was for tomorrow morning, right when they open. Very poor way to treat people, let alone customers.

Experiencing over all was good, price you just have to know how to negotiate. Know what you doing and what you want.

No flexibility on prices. Price set in stone, even when Cargurus states it is only a fair value.

Sales representative was very polite, Communication was very good, the sale representative wasn't pushing to sale me the vehicle. Wich I appreciate very much during my shopping experience