Dealerships near me (Chelsea, MA)

Good overall experience, friendly and knowledged.

Very quick, personable & professional contact.

Went to view the vehicle specifically for a test drive. Arrived and was inform it had not been through safety check yet. Returned once again after that had been completed. Salesperson was very nice. Sales management and finance a whole different story. We were preapproved through our own bank, but dealership insisted they could get us a better rate. Left a deposit to secure the vehicle. When finance came back with a rate we refused, whole tone changed. Aggressive tactics telling us we had to come in by the end of the day with our own loan funded same day, because they had an all cash buyer waiting. I said no thanks no longer interested on principle and send email confirmation of my deposit refund. Yet to receive notification of refund in process and zero response. Take your business elsewhere. Also, their advertised price on CarGurus is less than what they have it at sticker at the dealer. Beware.

Very responsive and very helpful when we got to the dealership.

I was planning to purchase a 2023 BMW 3 Series through my bank and was informed that the pricing they offered would be reflected online within 24 hours, as it differed from the listed online price. However, when I checked the following day, the vehicle was no longer available. I’m very disappointed with this experience.

Overall great experience

good transparency and fast process.

Prompt response providing additional information about this car. Followup continued after initial contact.