2016 Radio / Screen warranty /replacement and / or solution?
Asked by Guru928M7W Sep 19, 2022 at 05:04 AM about the 2016 Hyundai Sonata 2.0T Limited FWD
Question type: Maintenance & Repair
I have a 2016 Sonata. The radio / screen broke 6 months after I purchased
the new car. 3 years later the replacement stopped working. This was
replaced with a new unit. Now this radio / screen has stopped working. This
is three Radio / screens which have broken in 6 years. Hyundai say they
only warrant a radio / screen for 2 years and the replacement for 6 months.
Is there something wrong with this model of car or the radio / screen or have
i purchased a lemon. Surely a car radio / screen should last more then 2
years on average over 3 radios / screens? Has anyone got any ideas /
solutions to this?
6 Answers
As this make of the vehicle is on the do not buy list I would get rid of it and stay away from Hyundai, Mitsubishi and KIA in the Asian line and anything European. Now if you can’t afford another car then replace the system with an aftermarket unit from a place like car toys, Best Buy, Crutchfield or a local car audio store.
When something is replaced under warranty the time and mileage of the original warranty usually continues from the date of your original purchase. It does not reset to zero. For example, if you have a 3 year or 36,000 warranty and the screen was replaced under warranty when the vehicle was 2 years old and had 20,000 miles on it the warranty would be 1 year or 16,000 miles. Not another 3 years or 36,000 miles. It does sound like something else is happening in the vehicle to cause the screens to keep falling. However, it also sounds like Hyundai has been cooperative with you about this. But they've realized, as you should, it's time to cut your losses on this. Do as G A said and replace it with an aftermarket unit from a reputable source. You also won't get anywhere with a Lemon Law claim on a 6 year old vehicle. Even though you bought it new. Hope that helps! Jim
Guru928M7W answered 2 years ago
Thank you for your answers. I guess my question is 'does a radio / screen only last 2 years on average (over 6 years) or is this a lemon? I have spoken to owners of different brands of cars and they still have their radio's / screens operating after 8 years. No one I have spoken to has had theirs break down. Yet I have had 3?
It just a Hyundai thing, quality control. My other cars screen is going on 12 years on the stock unit.
You can visit carcomplaints.com and see if other owners have had problems with the stereo screen. If it's a relatively common problem a local radio or electronics repair shop might be able to fix it for you. Like if it's a bad connection or something like that. I had a blank screen on the radio of my 2000 Grand Prix, different car I know, and the problem was a burned out light bulb. I was able to get it fixed for $50 ten years ago and it's been fine. A local radio repair shop fixed it. Maybe you can go that route. Hope that helps! Jim
